AES - Salesforce -SFMC Consultant-Senior Associate- Operate
AES - Salesforce -SFMC Consultant-Senior Associate- Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems applications or databases to enable seamless data flow and process automation. You will be responsible for designing developing and implementing integration solutions using various integration technologies and tools such as Salesforce APIs middleware platforms and web services.
Driven by curiosity you are a reliable contributing member of a team. In our fastpaced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Role / Job Title : Senior Associate
Tower: Salesforce
Experience:6 10 years
Key Skills
Email StudioJourney BuilderMarketing CloudAdvertising Studio and Automation Studio SFMC Integration.
Educational Qualification
BE / B Tech / ME / M Tech / / / BBA
Work Location:India
Job Description
As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop selfawareness personal strengths and address development areas.
Proven track record as an SME in chosen domain.
Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Technologies with the product platform they are associated with.
Mentor Junior resources within the team conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality deliverables review status Reporting for the project.
Adherence to SLAs experience in incident management change management and problem management.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations environments and perspectives.
Use straightforward communication in a structured way when influencing and connecting with others.
Build a strong team environment that includes client interactions workstream management and crossteam collaboration.
Uphold the firms code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Managed Services Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients better.
. Our team of highlyskilled and trained global professionals combined with the use of the latest advancements in technology and process allows us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todays dynamic business environment.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while costeffectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and costeffective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a highpaced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Required Skills
Viewed as a Marketing Cloud subject matter expert leads implementation of new features.
Develop endtoend marketing automation solutions leveraging contact builder email studio automation studio journey builder etc. Ability to work with clients to design customer journeys and associated data models.
Extensive experience with Marketing Cloud Studios & Builders most importantly Email Studio Content Builder Journey Builder Advertising Studio and Automation Studio and ideally also Cloud Pages and Mobile Studio.
Build/configure integration between Salesforce Marketing Cloud and CRM/other application using MC Connector/Middleware/SOAP/REST based solution.
Maintains alignment with Salesforce Marketing Cloud development best practices
Good understanding on the marketing concepts and overall flow in marketing automation space
Certified Salesforce Email Specialist or Salesforce Marketing Cloud Consultant
Handson experience on SQL and SQLserver languages Optimizing SQL Queries AMPscript HTML CSS and JavaScript
Sync data from Salesforce service cloud and other external databases via Integration.
Use landing pages and preference centers to manage customer inputs.
Configure trigger sends and API calls within the Marketing Cloud platform.
Configure and Integrate with 3rd party tools as needed
Salesforce Marketing Admin/Specialist Certification
Preferred Skills
Good knowledge on SQLSSJS Ampscript Execution of A/B Testing.
Experience/ knowledge on tools such as Litmus/Email on Acid
Experience on similar marketing platforms such as Pardot or Adobe Marketing Cloud
Experience on Social Studio and Mobile studio would be a plus.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Communication Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Salesforce APIs Salesforce Customization Salesforce Development Salesforce Integration Salesforce Sales Cloud Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
