Lead Application Support Engineer
Lead Application Support Engineer
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Job Description
Application Support Engineer
Lets be unstoppable together!
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities (with us you can always bring your full self to work). Join our inclusive committed team to be a challenger own outcomes and stay curious together. Learn more at .
Job Responsibilities
- Installation configuration administration and troubleshooting issues with WebSphere/WebLogic/JBoss Application Servers.
- WebSphere/WebLogic/JBOSS Application Server and Tomcat Application Server.
- Horizontal and Vertical clustering and Workload Management Deploy Application in a clustered Environment.
- Understanding and debugging of WEB/JAVA applications different logging dealing with performance issues development and QA support migration support.
- Adhere to the support processes and best practices and SLA requirements.
- Work with platform engineering teams on client issues tracking and resolution.
Requirements
- Bachelors Degree required in Marketing Business or related field with a quantitative component
- Total 5 years of experience in Application Support.
- 12 years of analytical experience preferred Retail knowledge a plus.
- Worked on installation migration deployment of Enterprise Applications using
- Should have managed any industry leading Application or BI tool on WebSphere/WebLogic/JBOSS for at least 3 years in Production environment.
- Should have knowledge of client/server architecture and application meta repository.
- Working experience in batch Perl UNIX & Shell scripting (any one of them) and automation.
- Knowledge of Windows/Linux OS and Active directory (AD).
- Willingness to work in UK and USA shifts.
- Good oral and written communication.
- Generics support skills good communication debugging and analytical skills etc. are a prerequisite.
- Problem solving skills and attitude for selflearning newer applications.
- IRI Analytical Server
- IRI Advantage Platform and Unify
- IBM WebSphere
- Incident Management (CASD)
- Oracle DB
- Monitoring Tool
- AD LDAP
- IHS/IIS WEB Servers
- Unix commands
- Passion for consulting utilizing data and analytics.
- An inquisitive orientation to problemsolving and analysis
- Strong verbal communication skills
- Responsiveness and speed with an eye for detail & accuracy
- Ability to work well in teams and with clients
- Ability to balance and prioritize multiple competing tasks
- Creative thinking
Circana Behaviors
As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their daytoday role:
- Stay Curious: Being hungry to learn and grow always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
Location
This position can be located in the following area(s): Bangalore/ Pune
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
Employment Type
Full-Time
