Manager, Account Management, Consumables, Amazon
Manager, Account Management, Consumables, Amazon
Posted on :
20-05-2025
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1 Vacancy
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Job Description
We are looking for Manager Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the marketplace.
The ideal candidate thrives in an ambiguous environment where they must develop implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be handson detail oriented have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when theyre building developing and guiding highperforming teams.
In this role the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
If you are interested in growing brands and businesses on Amazon were interested in talking to you!
Key job responsibilities
Key job responsibilities
Business Growth
Contribute to goal setting for your team to align with organizational goals.
Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience in collaboration with crossfunctional teams and other Amazon programs.
Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longerterm strategic investment.
Implement and track metrics to record the success and quality of your teams sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
Use customer feedback market growth trends and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
Identify optimize and scale improvements that can benefit a large set of customers e.g. driving efficiencies through tools and processes simplifying SOPs etc. working across multiple organizations. Develop mechanisms to create accountability.
A day in the life
Leadership
Manage a team of KAM Leads & Account Managers (68 direct reports)
Act as a thought leader in defining success criteria and understand business needs of sellers in an everchanging business environment. Contribute to strategic plans and documents for the organization.
Partner with external teams including Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to drive growth.
Manage recruiting and hiring efforts across direct team and broader organization. Coach mentor and develop your team.
About the team
In this role the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
The position is based out of Amazon India Bengaluru office.
If you are interested in growing brands and businesses on Amazon were interested in talking to you!
ROLES AND RESPONSIBILITIES
Business Growth
Contribute to goal setting for your team to align with organizational goals.
Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience in collaboration with crossfunctional teams and other Amazon programs.
Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longerterm strategic investment.
Implement and track metrics to record the success and quality of your teams sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
Use customer feedback market growth trends and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
Identify optimize and scale improvements that can benefit a large set of customers e.g. driving efficiencies through tools and processes simplifying SOPs etc. working across multiple organizations. Develop mechanisms to create accountability.
3 years of sales experience
Experience analyzing data and best practices to assess performance drivers
Experience managing teams
Experience using Salesforce or other CRM tool
2 years of using SQL to extract and manipulate data experience
5 years of B2B industry service delivery experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The ideal candidate thrives in an ambiguous environment where they must develop implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be handson detail oriented have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when theyre building developing and guiding highperforming teams.
In this role the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
If you are interested in growing brands and businesses on Amazon were interested in talking to you!
Key job responsibilities
Key job responsibilities
Business Growth
Contribute to goal setting for your team to align with organizational goals.
Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience in collaboration with crossfunctional teams and other Amazon programs.
Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longerterm strategic investment.
Implement and track metrics to record the success and quality of your teams sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
Use customer feedback market growth trends and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
Identify optimize and scale improvements that can benefit a large set of customers e.g. driving efficiencies through tools and processes simplifying SOPs etc. working across multiple organizations. Develop mechanisms to create accountability.
A day in the life
Leadership
Manage a team of KAM Leads & Account Managers (68 direct reports)
Act as a thought leader in defining success criteria and understand business needs of sellers in an everchanging business environment. Contribute to strategic plans and documents for the organization.
Partner with external teams including Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to drive growth.
Manage recruiting and hiring efforts across direct team and broader organization. Coach mentor and develop your team.
About the team
In this role the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
The position is based out of Amazon India Bengaluru office.
If you are interested in growing brands and businesses on Amazon were interested in talking to you!
ROLES AND RESPONSIBILITIES
Business Growth
Contribute to goal setting for your team to align with organizational goals.
Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience in collaboration with crossfunctional teams and other Amazon programs.
Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longerterm strategic investment.
Implement and track metrics to record the success and quality of your teams sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
Use customer feedback market growth trends and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
Identify optimize and scale improvements that can benefit a large set of customers e.g. driving efficiencies through tools and processes simplifying SOPs etc. working across multiple organizations. Develop mechanisms to create accountability.
3 years of sales experience
Experience analyzing data and best practices to assess performance drivers
Experience managing teams
Experience using Salesforce or other CRM tool
2 years of using SQL to extract and manipulate data experience
5 years of B2B industry service delivery experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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