GSA - Front Office
GSA - Front Office
Posted on :
20-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Primary Responsibilities
Front Office Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Review analyze and suggest improvement of work flow and standards at the Front Desk
- Analyze rate variance report to ensure rooms revenue control approve discounts and rebates
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations
- Ensure documentation of all guest related issues using the logbook
- Sign media and supervise shift handover procedures
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently
- Assist Guest Relations in greeting rooming and sending off guests
- Inspect front of house and back of house regularly for cleanliness and orderliness
- Ensure that front line staff complies with marketing techniques and maximizes sales
- Check billing instructions monitor guest credit and act upon any discrepancies
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
- Ensure procedures of OnCall Valet Desks and driveways are manned at all times and run efficiently
- Ensures the Safety Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
- Conduct Night Audit Process for hotel
Qualifications :
Hotel Management Diploma or Degree
Additional Information :
Fresher and Experience candidate can apply
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
