Back-Office Specialist, Kuala Lumpur
Back-Office Specialist, Kuala Lumpur
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Salary Not Disclosed
1 Vacancy
Job Description
This job opportunity is only available for residents of Malaysia with work permit.
Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex Indices Commodities Stocks and Cryptocurrencies. As a globally recognized broker it is known for its exceptional trading conditions award-winning customer service and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Back-Office Specialist
Reporting to: Head of Back Office
Responsibilities:
- Assist with the onboarding of clients which includes reviewing their KYC documents and updating clients data
- Provide essential updates to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company
- Actively connect with all our New & Existing Client applications and assist the Local Team in receiving outstanding clients KYC cases
- Actively engage with clients who are in the onboarding process and ultimately have these clients applications approved
Candidate profile:
- Computer literacy with excellent working knowledge of Microsoft Office applications
- High attention to detail and client-centric
- Knowledge and experience in FX will be considered advantageous but not essential
- A team player with excellent communication skills
- Fluent in verbal and written English (Additional African languages are highly advantageous )
- Dynamic self-motivated competitive and strong desire to succeed
- Ability to work well independently as well as in a team and can-do attitude
- RE5 FAIS Qualification will be an advantage
The offer:
- Welcoming young and multicultural team with approachable leadership
- High level of autonomy support of ideas and putting your expertise into the best practices for the company
- Continuous personal development training budget growth with the company and opportunity to learn from industry leaders
- Competitive remuneration regular salary reviews and performance-based incentive schemes
- Comprehensive medical and insurance coverage to support your health and well-being
- Corporate parking is provided with a claimable amount if a designated parking spot is unavailable
- Vibrant company life: from team activities to global celebrations
- Free access to multiple sports and wellness facilities across the country
- A gift and a day off on your Birthday
- Access to 24/7 mental health support through licensed external therapists and psychologists
The application process will be handled directly by the client and include:
- Interview with People team (30 min - 35 min).
- Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations.
Working hours: Regular (6am - 2pm)
Apply and join a team thats making waves in the financial trading industry! Submit your CV along with your salary expectations and notice period. As part of the application process your CV will be shared directly with our client to expedite your placement. Rest assured your privacy and data protection are our top priorities.
For this specific job position please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice it is necessary for this role. By applying you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.
Employment Type
Full Time
