Energy Bureau Administrator (client-facing)
Energy Bureau Administrator (client-facing)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job description
Thought about a career in sustainability or energy management
Combine your worldclass customer service and administration skills to kickstart your career in a fastgrowing and innovative sector.
Joining our Bureau team opens doors across the organisation empowering you with foundational skills sought after by a several teams.
Youll be joining a peoplecentric multiawardwinning consultancy recognised as a Very Good company to work for by Best Companies (2023). The Consultus International Group is a causedriven business on a mission to leave the planet in a better place than it is now.
At the forefront of innovation were looking for great minds to help us support people on their Net Zero journey.
All you need is:
Logical thinking skills
Exceptional telephone communication skills with a customerfocused approach
Effective and proactive problemsolving skills
Strong attention to detail
Working experience with Microsoft Office/365 particularly Microsoft Excel
Energy/Utilities Industry experience is desirable however not essential. Ultimately were looking for people whose personal values are aligned with our company values Our Values The Consultus International Group Limited.
The Role
Youll be responsible for the administration analytical and general daytoday functions of the Bureau clients with a focus on daytoday delivery of clientfocused tasks and assisting the designated Client Manager / Bureau Manager.
The role includes the timely and accurate completion of invoice validation and the regular production of accompanying reports.
Common tasks include:
Review client estates monthly for accuracy check for any additions / deletions
Process all additions closures and deletions (change of tenancies)
Accurately entering utility invoice/s information into the validation software
Validating the clients cost of gas and cost of power against reports from suppliers
Ensuring billed rates metering charges transportation charges and other charges are validated and the validation software is updated as required
Daily updating and issuing of clients reports
Payment files issued (weekly) on the agreed day
Manage any internal client supplier and third party queries through to completion
Maintain query logs internal systems and fully manage the clients mailbox
Manage disconnection notices within the agreed SLAs
Build and maintain a strong and healthy relationship with clients suppliers third parties and internal staff
Accurately update the customers energy usage data monthly and ensuring profiles are updated per supplier information
Carrying out historic bill validation on an adhoc basis
We are invested in you!
We want to build a team for the future not just today. Youll be given a tailored learning & development plan flexible working options and have access to numerous rewards and incentives including our quarterly profit share bonus scheme!
Salary: 25000
Numerous incentives & benefits including quarterly bonus scheme
Standard Hours: 37.5 hours (Choice of working hours; Monday Friday)
Location: Leicester LE3 (Hybrid)
Ready to take control of your career Get in touch!
Committed to Inclusion and Diversity
We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment please visit Unfortunately because we are unable to offer VISA sponsorship for this position all applicants must be eligible to work in the UK. We may close applications early if we receive a high volume of interest.
#LIHybrid
- Leicester England United Kingdom
All done!
Your application has been successfully submitted to our Talent team. We will always let you know whether or not your application has been successful and aim to get in touch within 3 working you require any assistance please contact Peter and Chloe within the Talent team.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
