Patient Administrator (Bank)
Patient Administrator (Bank)
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Job Description
Patient Administrator (Bank)
Thornbury Hospital
Bank Shifts
Salary: Up to 12.21 per hour (depending on level of experience training and qualification)
We have an exciting opportunity for a Patient Administrator to join our Front of House team on our bank pool working across three key areas of the hospital: Main Reception Outpatient/Physio Reception and Consulting Suites Reception. You will be joining a friendly and supportive team of 15 staff members which includes 7 fulltime and 3 existing bank staff.
This is a bank role working on an as and when required basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
The department operates between:
06:30 and 21:00 Monday to Saturday
09:00 to 17:00 Sundays
Shifts are scheduled on a rota basis and may include the following times:
06:30 14:30
07:30 15:30
09:00 17:00 (Sunday only)
10:00 18:00
13:00 21:00
Duties of this role include:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed to provide an efficient professional and standard service to all patients visitors consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients relatives visitors hospital staff and contractors.
- You comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Maths English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits:
Circle Health Group offers a competitive hourly rate.
Our culture is a result of the way our people live and breathe our philosophy which combines our purpose principles and values.
To find out more about the Circle Health Group Philosophy: Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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