Insurance Commercial Manager
Insurance Commercial Manager
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Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 1617 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest and combine their pensions with us.
With our hot coral cards and getpaidearly feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!
Were not about selling products we want to solve problems and change lives through Monzo
London (UK) salary dependent on experience stock options & Benefits Hear from the team
The Insurance Team
Were building insurance that actually works for people no jargon no faff no feeling like youre being caught mission is to offer simple reliable and delightful insurance products that meet reallife needs backed by great underwriting and claims partners to power seamless internal operations and exceptional customer experiences. We recently launched our first product line Home insurance with plans to expand across multiple insurance categories over the coming years. Were a small focused team with ambitious growth targets and a chance to build something special from the ground up.
Were looking for a commercially sharp operator to help drive the success of Monzos insurance products. Youll manage key partner relationships challenge pricing and underwriting decisions and play a central role in launching and evolving new products. Its a rare opportunity to join early shape how we work with our insurance partners and help us build the pricing and underwriting expertise well need as we scale.
Reporting into our Head of Insurance youll work as part of our multidisciplinary insurance team while collaborating closely with the wider business. This is a foundational role with significant growth potential boardlevel visibility and a chance to shape a key part of Monzos future.
Youll play a key role by
- Managing our insurance partner relationships daytoday including tracking performance delivery timelines running RFPs and holding partners accountable
- Leading monthly pricing and underwriting reviews challenging assumptions and making sure our insurance products stay fair competitive and commercially sound
- Contributing technical input into the design of new insurance products including pricing models cover design and underwriting criteria
- Analysing performance data to identify optimisation opportunities and drive improvements
- Developing our internal pricing and underwriting frameworks with a view to growing Monzos inhouse capability over time
- Supporting commercial negotiations with insurance partners ensuring we secure strong terms and longterm value
- Contributing to commercial planning and financial modelling helping forecast performance and inform strategic decisions across the insurance business
- Collaborating with Product Engineering and Data to make sure insurance performance is embedded into how we build
Wed love to hear from you if
- You have strong commercial and partner management experience ideally in insurance or another regulated sector
- You bring experience in insurance pricing underwriting or insurance product management
- You can engage credibly in pricing and underwriting conversations and are comfortable reviewing technical insurance documentation or models
- You have a track record of managing complex partnerships and influencing stakeholders to drive commercial outcomes
- Youre confident in both internal and external representation from negotiating with partners to aligning senior stakeholders
- You can simplify complex technical concepts for different audiences from engineers to executives
- Youre excited about building something innovative in a fastpaced environment where you balance immediate needs with longterm vision
Nice to have (but not essential):
- Experience in establishing pricing and underwriting functions from scratch
- Knowledge of digitalfirst insurance propositions or insurtech models
- Background in MGA or delegated authority structures
- Understanding of the UK regulatory landscape for insurance distribution
- Direct experience in Home insurance our first product line
Not ticking every box Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application wed love to hear from you!
Whats in it for you
salary dependent on experience share options
This role is hybrid working based in our London office
We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.
1000 learning budget each year to use on books training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your workfromhome setup.
Plus lots more! Read our full list of benefits.
The application journey has 4 key steps
Our interview process involves several stages designed to understand your technical expertise commercial thinking and approach to partnership management:
- 30 minute call with the Recruiter
- 30 minute call with the Hiring Manager
- 2 hours of interviews covering commercial thinking technical insurance skills and your approach to partnership management
- 30 minute call with one of the leadership team
This process should take around 45 weeks your schedule is really important to us so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Youll hear from us throughout the application process but if youve got any questions please reach out to You can also use this email address to let us know if theres anything we can do to make the process easier for you because of disability neurodiversity or anything else.
#LIOS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
If you have a preferred name please use it to apply. We dont need full or birth names at application stage
Required Experience:
Manager
Employment Type
Full Time
