Fleet Readiness team is seeking a Sr Program Manager who will be responsible for owning end to end process for VORR Vehicle Operational Readiness Rate for Canada. This role will focus on partnering with cross functional teams to drive improvement in vehicle uptime as well as scaling repairs workstream supporting our organizations current and future fleet initiatives. Sr Program Manager will be responsible for testing piloting rolling our and managing fleet services for Canadian Delivery Service Partners (DSP). Further innovative solutions that improve the uptime of our vehicles will be researched developed and deployed by this individual.
At Amazon we are building a Last Mile Operation that is complimented by Delivery Service Partners (DSP). The Last Mile team is hiring a Sr Program Manager for Canada to own vehicle uptime cycle.
Key job responsibilities
Manage day to day deliverables for vehicle uptime for fleet in Canada
Own vehicle readiness from program management perspective
Create and execute forecast for vehicle uptime
Build relationships with internal and external stakeholders on their deliverables that impact vehicle operational readiness rate
Deploy and manage repairs solutions and other programs across Canada
Roll out and manage creative solutions for vehicle maintenance focused on aging fleet
Monitor key quality metrics define and implement initiatives to drive fleet repairs and process improvements
Work within time constraints and deliver results to meet critical business needs
Present results (verbally and in writing) in regular Business Review meetings to key stakeholders and Sr leadership
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree
Intermediate excel skills for building forecast and data analysis
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
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