Principal Product Manager, Growth
Principal Product Manager, Growth
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Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible awardwinning workplace.
Principal Product Manager Growth
PagerDuty is seeking a Principal Product Manager to lead our AI growth initiatives. In this pivotal role youll shape the future of our enterprise SaaS products by leading the vision strategy and execution of innovative solutions that leverage Machine Learning and Large Language Models. You will collaborate with data scientists engineers and designers to transform ambiguous projects into exceptional customer experiences while working closely with Marketing Sales and Customer Success teams to define and execute successful gotomarket strategies. Your analytical mindset and ability to synthesize qualitative feedback with datadriven insights will be crucial as you guide products through Beta Early Access and General Access stages making strategic decisions to optimize impact. The ideal candidate excels at translating complex concepts into clear strategies demonstrates strong business acumen and thrives in fastpaced environments while managing multiple priorities. Your proven track record of fostering inclusive collaboration and exceptional stakeholder management skills will be essential as you align diverse teams around a shared vision and drive product adoption and growth.
This role is expected to come into our Torontooffice 1 day per month so you can thrive in your new role and fully embrace being a Dutonian!
Key Responsibilities:
- Lead the vision strategy and execution for AI growth products and services.
- Align and get buyin from executive stakeholders around a product roadmap that distills company strategy with qualitative and quantitative customer data market trends and competitive insights.
- You will collaboratively work with data scientists engineers designers and product managers to take ambiguous projects and mold them into amazing experiences to delight our customers.
- You are passionate about leveraging usercentric approaches to drive product adoption and growth while also working collaboratively with Marketing Sales and Customer Success to define and execute successful gotomarket strategies for the products you deliver and manage.
- Guide the product through Beta Early Access and General Access stages setting clear success criteria and stagegates for each leg of the journey making datadriven decisions to optimize and drive maximal impact.
- Comfortable navigating fastpaced environments making rapid progress and aligning diverse stakeholders around a shared vision.
Basic Qualifications:
- 7 years of product management experience with at least 3 years focusing on dataled growth products at SaaS organizations
- Experience building enterprisegrade products that leverage Machine Learning or Large Language Models.
- Proven analytical and problemsolving skills ideally with a background in data product management: pipelines ingestion modeling governance and APIs
- Strong business acumen and customer empathy with the ability to synthesize qualitative customer feedback with dataled insights (A/B and multivariate testing) to ruthlessly prioritize based on impact.
Preferred Qualifications:
- Proven ability to collaborate and contribute to a positive inclusive work environment fostering knowledge sharing and growth within the team.
- Strong planning skills with the ability to break down complex problems and align stakeholders in fastpaced environments while managing multiple priorities.
- Exceptional written and verbal communication skills with a talent for demystifying growth opportunities data and AI complexity to stakeholders across the org.
The base salary range for this position isCAD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time sign up for job alerts!
Where we work
PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. We offer a hybrid flexible environment. We also provide ample opportunities for connection like team offsites and volunteering events.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including countryspecific offerings on our benefits site.
Your package may include:
Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Companywide hack weeks
Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Workcertified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behindthescenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the EVerify employment verification program.
Required Experience:
Staff IC
Employment Type
Full Time
