Sales Operations Coordinator (15 Month Contract) - CARFAX Canada
Sales Operations Coordinator (15 Month Contract) - CARFAX Canada
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Job Description
Do you want to work for a company that values development Are you looking for a role that allows you to drive efficiency and effectiveness Then consider applying for the role of Sales Operations Coordinator with CARFAX Canada!
Working Here
At CARFAX Canada were more than just obsessed with vehicles. Were obsessed with data and its potential to help millions of Canadians in buying selling and maintaining vehicles.
But heres what you really want to know about: the perks. Our team members enjoy weekly free catered lunches at the office flexible work that allows us to prioritize worklife balance 4day summer work weeks and a stateoftheart collaborative environment at our head office at 100 Kellogg Lane London Ontario. CARFAX Canada also offers competitive wages exceptional benefits and employee wellness funding a company matched pension program parental leave topup benefits paid volunteer days and the list goes on!
Ultimately every day at CARFAX Canada provides you with the opportunity to engage in meaningful work alongside incredible colleagues. Its clearwere passionate about data and our people!
Key Information
Employment Status: Temporary for 15 months (Parental Leave Coverage)
Job Type: Hybrid In office with flexibility to manage your work schedule with up to 8 days per month to work from home.
Location: London ON
Please note that we have two operating entities in Canada CARFAX Inc. and CARFAX Canada. This position is with CARFAX Canada.
Job Details
As part of the Automotive Sales team the Sales Operations Coordinator plays a key role in supporting revenue growth by optimizing sales processes and ensuring seamless coordination among stakeholders. This role focuses on sales administration CRM management documentation and customer experience to enhance team productivity and efficiency. The Sales Operations Coordinator provides hightouch administrative support streamlining operations to drive sales effectiveness. They serve as a vital link between sales leadership and representatives ensuring clear communication and outstanding service for both internal and external stakeholders.
Position Responsibilities
- CRM & Data Management
- Ensure accurate data in maintained in Microsoft Dynamics CRM.
- Assist with data entry reporting and pipeline tracking.
- Troubleshoot CRM issues and support sales reps.
- Ensure data integrity across systems.
- Sales Process Support & Administration
- Manage documentation contracts and approvals.
- Coordinate deal approvals pricing and compliance.
- Maintain pricing policies and process tickets.
- Oversee contract documentation in Microsoft Dynamics (CRM) DocuSign and other Microsoft tools.
- Communication & Coordination
- Act as a liaison between sales marketing finance and other teams.
- Support onboarding for new sales reps.
- Customer & Stakeholder Engagement
- Provide support for customers including account setup issue resolution and escalations.
- Assist with customer contracts renewals and amendments in English and/or French.
- Address customer concerns related to orders billing and contracts.
- Gather and track customer feedback.
- Sales Enablement & Training
- Organize sales training meetings and knowledgesharing initiatives.
- Ensure sales teams have access to the latest resources and tools.
- Contribute to process improvements and operational initiatives.
Education and Experience Required:
- Recognized postsecondary diploma in a related field
- A minimum of 2 years experience supporting sales and operations with CRMs and custombuilt internal platforms for customer management
- Experience with Microsoft Excel PowerPoint and Word
- Ability to work collaboratively with multiple stakeholders; both internal and external
- Strong attention to detail with the ability to spot errors and inconsistencies
- Experience with data analysis is considered an asset
- Strong time management and problemsolving skills
- French is considered an asset
Equal Opportunity Employer
CARFAX Canada is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law.
Were committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation please contact your recruiter or email .
If you are interested in applying for this position please visit our website will be accepted until Friday April 4 2025.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
About Us
CARFAXs mission is to help millions of people shop buy service and sell used cars with more confidence. As a leader in vehicle history and valuation CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAXs Canadian headquarters in London Ontario supports Canadian and U.S. markets drawing on billions of data records from thousands of sources enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at and connect with CARFAX on Instagram Facebook and LinkedIn.
Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate navigate challenges and make decisions daily.
Objective Guided by facts driven by results.
Transparent Clarity through open and honest communication.
Customer advocate Putting the customer at the center of everything we do.
Solutions oriented Turning challenges into opportunities.
Integrity Where honesty meets action.
Required Experience:
IC
Employment Type
Contract
