Technical Operations Engineer, AWS Data Center Engineering Operations, MEL - DCEO Trainee

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS Data Centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

The Infrastructure Operations (Data Center) team is the backbone of AWS supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS ensuring the standards for operational performance in the areas of safety security availability productivity capacity efficiency and cost.

The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation corrective and preventative maintenance of critical infrastructure vendor management and metric reporting.

We are looking for an individual with little to no experience a resultdriven individual with technical (electrical/ mechanical) understanding and the drive and passion to learn data center engineering operations. The role will report to the DCEO Manager and be responsible for sustaining availability cost management risk assessment and mitigation review corrective and preventative maintenance of critical infrastructure and metric reporting.

Youll interface with a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

To be successful in this role you will be required to complete a background check as part of the hiring process.

This position is for a 6 month fixed term hire with a possibility to convert to a full time role.







Key job responsibilities
Responsibilities may include:
Assist the onsite management of contractors subcontractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation.
Maintaining performance benchmarks conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
Generate Change Management requests & Incident Management tickets for DCEO as directed.
Learn and contribute to documentation relevant to business & facility operations.
Assist with the installation of the racks and the provision of power/cooling within its constraints.
Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems etc.
Assist and learn about the design implementation commissioning and build out of new facilities.
Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.
May participate in Construction & Operational Meetings as required.
Assist with Work Order compliance and review of contractual SLAs.
Interface with Infra Ops teams for day to day operational requirements.
Assist in the resolution of any infrastructure engineering or services issue.
Delivery of exceptional customer service and satisfaction.
Meet daily hours of operations shift and oncall requirements for response during shift rotations.

A day in the life
At todays largescale data centers you will be involved in:

Provide support and assistance to the onsite operations team in troubleshooting of facility and racklevel events within internal ServiceLevel Agreements (SLA).
Perform rack installs rack decommissioning and facility management.
Provide operational readings and key performance indicators to make sure uptime is maintained.
Onsite management of contractors subcontractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation.
Performance and oversight of maintenance and operations on all electrical mechanical and fire/life safety equipment within the data center.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Interest in maintenance of a Data Center or Critical space facility.
Strong verbal and written communication skills.
Strong attention to detail.
Strong leadership and organizational skills.
Facilities Management mindset.
Ability to prioritize in complex fastpaced environment.
Physical Security protocol awareness
Computer literate confident with Office Suite
This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Degree or Technical (Military/ Trade School) Degree Cert IV and relevant experience.
Data Center Engineering/Operations Experience
Bachelors Degree in Electrical Engineering Mechanical Engineering or relevant discipline.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.