District Computer Technician
District Computer Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Ankeny Community School District (CSD) is renowned for its excellence across academics athletics the arts and various activities. Situated in central Iowa just 6 miles from Des Moines Ankeny CSD caters to over 12800 students from preschool through 12th grade making it the 7th largest district in the state. With a strong reputation for its commitment to student success and a competitive salary and benefits package Ankeny CSD is a standout choice for both educators and families seeking a highquality educational environment.
JDE: 5.00
District Computer Technician
Position Summary
The District Computer Technician provides technical support for all technologyrelated systems hardware and software across the districts schools. The role involves troubleshooting maintaining and repairing computers network equipment and other educational technology tools to ensure smooth and uninterrupted operation. This individual works closely with faculty staff and students to address technologyrelated issues helping to create a positive learning environment through efficient technology solutions.
Job Title: District Computer Technician
Hourly Wage: Grade 8 $27.12/hr.
Reports To: Director of Technology
Wage/Hour Status: NonExempt
Minimum Qualifications
- High school diploma or equivalent required; Associates or Bachelors degree in Information Technology Computer Science or a related field preferred.
- 13 years of experience in IT support preferably in an educational or school setting.
- Experience providing technical support preferably in an educational or school district setting.
- Knowledge of computer hardware software and networking.
- Familiarity with network troubleshooting and general IT support techniques.
- Experience with Google Workspace Microsoft Office Suite and other educational software tools.
- Strong problemsolving skills and the ability to work independently with minimal supervision.
- Detailoriented and highly organized with the ability to prioritize tasks in a fastpaced environment.
- Ability to lift and transport equipment (up to 50 lbs) and work in a variety of school environments.
Essential Functions
Technical Support
- Provide onsite and remote troubleshooting for desktop computers laptops printers projectors and other technology equipment.
Hardware Maintenance & Repairs
- Perform regular maintenance on district technology equipment including diagnosing issues and conducting repairs or replacements.
Software Installation & Updates
- Install configure and maintain software applications for both administrative and educational use ensuring all systems are uptodate with the latest patches and updates.
Network Support
- Assist with the setup and maintenance of network systems and internet connectivity across the district.
Inventory Management
- Maintain accurate records of district technology inventory including computers peripherals and other devices. Assist in the purchasing and allocation of new technology equipment.
Technical Assistance
- Assist in resolving escalated technical issues from users collaborating with other IT staff to resolve more complex problems.
Documentation & Reporting
- Create and maintain technical documentation including service logs inventory records and troubleshooting guides. Provide regular reports on system performance and repair activities to management.
Compliance & Security
- Ensure that district technology equipment complies with district policies security protocols and industry standards for data privacy and safety.
Other Functions
- Participate in staff development training programs department meetings and special events as assigned.
- Prioritize and respond to service requests based on urgency and district priorities.
- Demonstrate initiative and the ability to work without close supervision.
- Demonstrates integrity and maintains confidentiality.
- Works well with others maintaining positive and effective communication with school personnel.
- Is respectful and appropriately interacts with staff students and visitors.
- Upholds and adheres to safety rules and policies of the Ankeny Community School District safety program.
- Supports the goals and objectives of the school district and follow all district policies.
- Demonstrates the ability to attend work on a regular and routine basis to avoid disruption to
- district operations.
- Perform all duties in a safe manner to avoid injury to oneself and/or others.
- Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution.
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Working Environment
Mental Demands/Physical Demands/Environmental Factors
The usual and customary methods of performing the position functions require the following physical demands: lifting carrying pushing pulling climbing reaching driving standing and walking. Working conditions may include extreme temperatures and humidity. Ability to lift and transport equipment (up to 50 lbs) and work in a variety of school environments. Hazards may include exposure to communicable diseases. This position requires one to maintain emotional control under stress.
Terms of Employment
Work year established by the District; Salary according to schedule adopted annually.
Clearances
Background Clearance
Evaluation
Job performance will be evaluated annually as per district policies and procedures.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Approved by: Justin Mohr Date: February 18th 2025
The Ankeny Community School District is an Equal Employment Opportunity (EEO) employer.
Required Experience:
IC
Employment Type
Full-Time
