Senior Event Services Technician
Senior Event Services Technician
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Job Description
Description
Senior Event Services Technician
Company Overview
Pinnacle Live is a premium inhouse AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of bigpicture problemsolving and bootsontheground execution we deliver bespoke AV solutions for inperson virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behindthescenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Senior Event Services Technician is responsible for assisting with the floor operations including
setup strike and operation of intermediate to advanced technology solutions in a hotel or hospitality
environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions:
- Ensure all event sets and strikes are completed according to Company SOPs
- Operate intermediate technology solutions and troubleshoot if issues arise.
- Act as leader and mentor to other technicians and team members
- Greet guests/clients before event and provide clear instructions on how to operate equipment.
- Provide continued communication with client to ensure success of all events
- Follows through on all client requests
- Look for opportunities to enhance clients event
- Maintain accurate client event information within the Companys business systems
- Review daily invoices with client and obtain clients signature on invoice(s)
- Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
- Ensure all inventory is in good working order and rental condition
- Ensure any lost stolen or damaged equipment is immediately reported to management.
- Ensure inventory is secure from theft and/or damage.
- Make sure all Company occupied areas are clean organized and up to Company standards
- Continually work toward enhancing and improving technical skills to include audio video/data staging and computer operation and networking.
- Comply with all Company policies and procedures
- Other duties as assigned
Education & Experience:
- High School Graduate or equivalent
- Minimum of three (3) years experience in the audio visual and/or hospitality industry
- Computer proficiency (hardware software and networking
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
- Demonstrated advanced technical operational ability
- Good working knowledge of computer hardware and software
- Planning ability; able to plan prioritize
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong team player orientation
- Commitment to bestinclass customer service for internal and external stakeholders
- Professional appearance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Pinnacle Live is an EVerify and Equal Employment Opportunity Employer
Required Experience:
Senior IC
Employment Type
Temp
