Administrative Technician I
Administrative Technician I
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Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Berkley Premium Audit Services (BPAS) is an innovative provider of premium audit operations to 21 Berkley companies. If you are looking to join a fastpaced energetic and passionate team with room for professional growth and development Berkley may be a great fit for you.
This role will be based in our Urbandale IA or Westbrook ME office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The company is an equal opportunity employer. #LIAV1 #LIHYBRID
Responsibilities
As an Administrative Technician you will play a crucial role in supporting our Premium Audit team. Your responsibilities will include monitoring the system to ensure proper letters are mailed reviewing incoming information from insureds and agents and attaching documents to corresponding audits. You will also assign audits to the appropriate auditor and provide excellent customer service. This role is ideal for a person who wants to build a career in the insurance industry.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you for:
- Mail Audit Management: Oversee the mail audit process in our premium audit platform ensuring requested data is received and audits are assigned to the appropriate auditor.
- System Updates: Maintain and update the premium audit platform with current audit contact information.
- Communication: Collaborate with other departments insureds and agents to resolve auditrelated issues.
- Production Goals: Meet established production goals while maintaining high levels of quality.
- Stakeholder Relations: Foster good working relationships with a variety of stakeholders (internal and external) and contribute to a cooperative work environment.
- Additional Duties: Perform other duties as assigned.
Qualifications
What you need to have:
- High school diploma or general education degree (GED)
- Excellent customer service skills
- Sound judgment decisiveness and exercise common sense to carry out written or oral instructions
- Proficient in Microsoft Office Products (Outlook Word and Excel)
- Must manage multiple tasks and meet deadlines
What makes you stand out:
- 1 years of multiline multistate commercial insurance experience; or equivalent combination of education and experience
- Excellent communication skills to interface with internal and external stakeholders
- Affinity for navigating multiple digital platforms and tools to access or input key details
- Strong presentation skills in a oneonone and small group situations to customers agents and other employees of the organization
- Ability to keyboard by touch at 50 wpm or better
- Experience with Adobe or Kofax pdf Editor
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
IC
Employment Type
Unclear
