Telecom Project Manager - Remote (Hiring in El Salvador)
Telecom Project Manager - Remote (Hiring in El Salvador)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Project Manager is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include ongoing client interaction timeline and critical task management coordination across multiple groups and resources and resolving order related issues.
There will be significant interfacing with sales agents and other staff members. The ideal candidate will possess excellent critical thinking skills communicate well with all levels of personnel and be highly organized.
Profile for Success:
- Accountable for their clients overall customer satisfaction.
- Responsible for timely project completion issue identification/resolution and customer delivery
- Ensures clients clearly understand status of project throughout all phases; including outstanding pending and completed tasks
- Meet the highest standards and minimize the customers attrition rate
- Remote support for all customers inquiries and tickets
- Performs daily project tracking including resource management equipment tracking and workflow supervision of multiple projects
- Collects and records documentation including customer setup documents and implementation related information
- Creates and executes project work plans and revises when appropriate to meet changing needs and requirements
- Summarizes progress of project and prepares interim and project completion reports
- Facilitates efficient and effective internal team and external customer meetings
Qualifications :
- Must Have Telecom Project Coordination experience
- Fulltime position out of our Van Nuys headquarters
- Must be able to easily learn and use new software programs
- Excellent customer service skills
- Ability to manage multiple priorities and resources in a dynamic environment across various sites and organize complex information
- Must possess initiative with strong analytical and problem solving skills
- Strong analytical and decision making skills
- Strong verbal and written communications skills
- Strong interpersonal organization and planning skills
- Ability to effectively communicate with internal and external customers
- Must possess excellent MS Office skills
- Must display great attention to detail
- Comfortable making presentations and facilitating meetings
Additional Information :
PLEASE INCLUDE YOUR SALARY EXPECTATIONS
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
