Assistant Manager, Merchant Sales
Assistant Manager, Merchant Sales
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Job Description
Get to Know the Team
The Central Merchant team oversees shapes and grows the merchant business in Grab Singapore.
Get to Know the Role
This role is specifically to acquire and onboard merchant partners for the OmniCommerce business. OmniCommerce is Grabs new umbrella of services supporting restaurants physical stores. Our goal is to help restaurants on our platform drive sustainable growth by becoming their demand generation engine both offline and online with a full suite of solutions content & discovery reservations table management & ordering solutions deals loyalty insights & CRM payments ads.
This role will report to the Manager Merchant Sales and it will be fully onsite in Grab Singapore office.
The daytoday activities:
Meet pitch and lead negotiations with assigned/prospected merchant leads to acquire and onboard them onto Grab
To market and champion Grabs strong value proposition as the leader of choice for merchants
Build relationships/partnerships with merchants and manage their performance and contribution to building the Grab merchant network
Handle daytoday merchant queries (commercial & operational) and ensure a smooth and efficient onboarding and postonboarding process
Be accountable for merchant activity and engagement throughout the merchants onboarding journey
Keep abreast of market and industry knowledge as well as competitor activity in order to contribute to strategies in meeting market changes and merchants requirements
Develop and maintain a solid understanding of Grabs merchant solutions (i.e. ScantoOrder product and Loyalty Solution)
Work closely with the Account Management Team and other verticals (e.g. GrabPay GrabAds GrabRewards) to align and crosssell elevating the value Grab brings to merchants
Qualifications :
What Essential Skills You Will Need
Bachelors Degree or higher education in business economics or relevant fields
4 to 6 years of experience in sales and/or business development with a successful track record
Excellent interpersonal and negotiation skills to build rapport and win over merchants
Proficiency in Mandarin is a bonus
Proficient in Google Suite (Docs Sheets Slides)
Good business acumen comfortable with numbers and analysing sales data
Prior sales experience in SaaS is advantageous
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
