Business Centre Agent
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Job Description
We are seeking a professional and customerfocused Business Centre Agent to join our team at Swissotel Corniche Park Towers in Doha Qatar. As a Business Centre Agent you will be responsible for providing exceptional administrative support and customer service to our clients in a fastpaced business environment.
- Greet and assist clients with their business center needs ensuring a positive and professional experience
- Manage and coordinate the use of business center facilities including meeting rooms workstations and equipment
- Handle administrative tasks such as printing copying scanning and binding documents for clients
- Respond to client inquiries and requests promptly and efficiently
- Maintain the cleanliness and organization of the business center
- Troubleshoot basic technical issues with office equipment and software
- Process payments and maintain accurate financial records
- Coordinate with other departments to ensure smooth operations and client satisfaction
- Stay updated on business center services and promotions to effectively communicate with clients
- Assist with special projects and events as needed
Qualifications :
- High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred
- 12 years of experience in a similar role or hospitality industry
- Excellent customer service skills with a professional and supportive demeanor
- Strong administrative and organizational abilities
- Proficiency in Microsoft Office suite and other relevant computer applications
- Demonstrated multitasking abilities and efficient time management skills
- Effective problemsolving skills and attention to detail
- Exceptional verbal and written communication skills
- Knowledge of business center operations and familiarity with office equipment and technologies
- Ability to work flexible hours including weekends and holidays as required
- Fluency in English required; knowledge of Arabic or other languages is a plus
Additional Information :
customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
