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You will be updated with latest job alerts via emailDeliver excellent customer service through phone email and chat channels with efficiency and a friendly attitude.
Resolve customer inquiries and issues promptly and professionally.
Accurately document customer interactions to maintain high service quality.
Collaborate closely with team members to enhance the overall customer experience.
Adhere to internal processes and provide feedback to help improve service standards.
Qualifications :
UE Passaport Job Seeker Visa for Portugal or Residence Card in Portugal
Native or fluent in Russian or Ukrainian (both written and spoken).
English B2 or C1
Minimum: High School Diploma
Previous experience in customer service is a plus but not mandatory
Positive proactive mindset with strong communication and problemsolving skills
Ability to work independently and as part of a team
Comfortable using computer systems and technology
Flexibility to work rotating shifts if required
Additional Information :
Remote Work :
No
Employment Type :
Contract
Contract