Portuguese-speaking customer support agents
Portuguese-speaking customer support agents
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Job Description
Customer Support Agent Portuguese Speaker Betting App Lisbon
Are you a Portuguese speaker with a passion for problemsolving and a desire to join one of the fastestgrowing sectors in the tech world
Were hiring Customer Support Agents to join our team in Lisbon working with a leading online betting platform known for its dynamic environment and strong community of users.
If youre ready for a fastpaced rewarding role with longterm career potential this is your chance!
Location: Lisbon Portugal
Start date: May or early June
Schedule: Rotational shifts 24/7 availability (including night shifts)
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Workdays: Monday to Sunday
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2 days off per week (rotating)
Salary & Compensation:
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Base salary: 870/month (paid 14 times/year)
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Performance bonus: 80/month (paid 12 times/year)
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Meal allowance: Paid daily
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Transport allowance: Paid monthly
Benefits:
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Private health insurance starting from day one (employee contribution required)
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Health insurance becomes completely free after 6 months of employment
Your Role:
As a Customer Support Agent youll be the first point of contact for users of the betting app helping them with:
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Accountrelated questions
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Transaction and payment support
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General app navigation
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Technical issues or escalations
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Responsible gambling support and user guidance
All support is handled in Portuguese so nativelevel fluency is a must.
Requirements:
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Native or fluent Portuguese (Portugal)
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Willingness to work on rotational shifts including nights and weekends
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Strong communication and customer service skills
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Basic techsavviness and problemsolving mindset
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Previous customer service experience is a plus but not required
This is your opportunity to join a supportive team gain valuable industry experience and grow with a company thats reshaping the online entertainment world.
Apply now and start your new role in sunny Lisbon
Send your application to:
Employment Type
Full Time
