Content/Operations Manager EMEA

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Job Descriptions for Content/Operations Manager EMEA

We are looking for candidates for the position of a Content/Operations Manager who thrive when collaborating with dynamic teams to build and maintain business critical data sets from various sources. You will utilize your technical background and problemsolving skills to drive innovation and insights and ensure the database has the most complete accurate and up to date information. You will deepen yourenergy industry experiencewhilecontinuously developingnew functionality data or tools forour clients. You have a genuine interest in technology with a passion to deliver cuttingedge products along with a collaborative ability to motivate teams with clear elevating include formulating strategy improving performance procuring tools and resources and securing compliance. You should be ready to mentor your team members find ways to increase quality of customer service and implement best practices across all levels.

Key Responsibilities

• Improve operational management systems processes and best practices
• Work closely with Product Management to create maintain evaluate and prioritize a product backlog according to business value or return on investment.
• Perform quality controls and monitor production KPIs as identified by EPM Market Insights team
• Ensure compliance with all company and local regulatory requirements
• Work with local advisory and sales teams to refine content expansion.
• Document customer feedback provided through various channels including Pre Sales Sales Customer Experience and other sources.
• Provide market and competitive intelligence to support ongoing roadmap development
• Provide support for product gate materials related to data collection data quality assurance and delivery.
• Able to work across departments to facilitate cross product growth and ensure a complete androbust product picture for clients.
• Assist in identifying public data sources for collection and integration into database. Take responsibility for a set group of data including inception development databasecreation product creation and quality control.
• Carefully weighs ongoing maintenance burden of any content additions and ensures alterations to the product add more value to the client/market and drive further sales and improve integrity across our systems.
• Track and manage new and existing clients if applicable

Qualifications

• Bachelors degree (B. S.) from fouryear college or university
• 3 years of experience building software and working with data in a handson data centric or product owner role with indepth knowledge of agile process and principles
• Knowledge of organizational effectiveness and operations management
• Experiencewith or exposure toSQL SQR PL/SQL Python MySQL TSQL Postgres related source GIS systems is a plus
• Familiarity with development tracking tools like Jira/Atlassian/ADO
• Team player with outstanding communication presentation and leadership skillsExceptional leadership skills
• Experience with or exposure to consuming and cleansing data from thirdparty APIs and other sources and identifying and resolving performance and data quality issues
• Energy Market data experience especially in multiple languages is a plus

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