Possess a strong understanding of ISO17025 standards and their application in laboratory operations.
Ensure timely completion of client testing requirements using internal enterprise systems overseeing the entire sample lifecycle from receipt to final reporting.
Provide highquality technical advice on a range of fuels and lubricants with a broad knowledge of their production distribution and use in the maritime sector.
Regularly review technical recommendations to ensure accuracy and relevance.
Support clients by investigating root causes of quality issues and advising on corrective actions especially in cases involving onboard machinery challenges.
Offer independent support in marine fuel quality disputes leveraging insights from laboratory testing.
Monitor and follow up on internal and external client requests to ensure timely resolution.
Analyze laboratory testing data to identify trends and relationships between parameters using insights to refine testing strategies; contribute to monthly and quarterly fuel quality reviews.
Create technical bulletins and alerts about problematic fuels based on test data and client feedback.
Assist the sales team during client reviews and support the development of new sales strategies.
Provide technical input on new and upcoming regulations set by the International Maritime Organization especially those related to marine pollution and environmental standards.
Contribute to the development of new services or products based on regulatory changes and compliance needs.
Actively participate in business process evaluations to identify improvements and lead new project planning coordinating with key stakeholders.
Support internal audits to ensure laboratory practices align with accreditation standards.
Develop and deliver technical seminars to inform clients about industry developments and promote available services.
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