Customer Care Representative Associate
Customer Care Representative Associate
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
Our client a US MNC requires Customer Care Representative Associate.
The Customer Care Representative will be responsible for:
- Providing customer support to international customers over calls/chat/email
- Resolving customer issues
- Adhere to basic customer onboarding process
- Handling customer s claims
- Running customized reports
- Crossfunctional collaboration with internal customers as and when needed
Requirements
Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.65) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience
- Have exceptionally effective communication skills (both verbal & written)
- empathetic patient & has a solutionoriented thinking skills.
- Adaptable agile & have accuracy in customer data handling
- Willing to work for Delhi/Gurgaon location.
- Candidates in or around Gurgaon (preferred)
Benefits
- Flexible working in rotational shifts
- Attractive compensation packages
- Spread your wings and take ownership of your career with opportunities to advance through internal promotions job rotations training and leadership programs and crossfunctional projects.
- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
- Health & wellness employee aid and rewards and recognition programs special employee discounts on shipping travel and more
Bachelor's degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience Have exceptionally effective communication skills (both verbal & written) empathetic, patient & has a solution-oriented thinking skills. Adaptable, agile & have accuracy in customer data handling Willing to work for Delhi/Gurgaon location. Candidates in or around Gurgaon (preferred)
Education
Graduation
Employment Type
Full Time
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