Service Executive (Dhakar Matrimonial)
Service Executive (Dhakar Matrimonial)
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
Customer Service Executives are required to answer incoming calls from customers for various reasons take orders answer inquiries resolve complaints and provide information.
- Answer calls professionally to provide information about products and services take/ cancel orders or obtain details of complaints.
- Keep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken. Process orders forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Requirements
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Required Skills Good interpersonal and problem-solving skills Strong leadership skills Maintaining current client relationships and identifying potential clients Developing new sales areas and improving sales through various methods Hiring, training and managing employees of department Maintaining a strong understanding of products and services, and innovating new ways to serve businesses Identify potential clients in the target market and complete appropriate research on the prospective client's business and equipment need Required Experience Previous working experience of Business Manager for 1-3years.
Education
Graduation
Employment Type
Full Time
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