CRM Executive (Female)
CRM Executive (Female)
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
Hiring Now: CRM Executive (Female)
Location: Kalbadevi & Borivali
By: BFM Recruitment Services
Contact: Sheetal R
Are you a polished communicator with a passion for client engagement and service excellence We are on the lookout for a confident and experienced CRM Executive (Female) to join a dynamic team based at two prime Mumbai locations: Kalbadevi and Borivali.
This is an excellent opportunity for professionals who are wellversed in customer relationship management and eager to work in a structured and fastpaced environment.
Position Overview
As a CRM Executive you ll serve as the face of the organization to clients ensuring seamless service timely communication and lasting relationships. This role calls for someone who is articulate organized and proactive in handling endtoend client interactions.
Key Responsibilities
Act as the primary liaison between the company and its clients delivering outstanding service at every touchpoint.
Send quotations proposals and order details maintaining accuracy and professionalism.
Follow up diligently for payments and resolve outstanding issues with a courteous approach.
Coordinate with internal teams to meet client expectations and deadlines.
Maintain detailed records of communication and ensure client satisfaction is consistently achieved.
Required Skills & Experience
2 4 years of experience in client servicing or customer relationship management.
Fluent in English and Hindi; additional language skills are a bonus.
Proficient in MS Office (Excel Word Outlook).
Strong followup and time management abilities.
Softspoken polite and confident demeanor with excellent written and verbal communication.
Qualifications
Graduate in any discipline.
Preference for married candidates with a mature responsible approach.
Location & Timings
Kalbadevi:
10:00 AM to 7:30 PM
6day work week
Any 2 days work from home
Borivali:
11:30 AM to 8:30 PM
6day work week
No weekly off on Friday Saturday or Sunday
Education
Location: Kalbadevi & Borivali
By: BFM Recruitment Services
Contact: Sheetal R
Are you a polished communicator with a passion for client engagement and service excellence We are on the lookout for a confident and experienced CRM Executive (Female) to join a dynamic team based at two prime Mumbai locations: Kalbadevi and Borivali.
This is an excellent opportunity for professionals who are wellversed in customer relationship management and eager to work in a structured and fastpaced environment.
Position Overview
As a CRM Executive you ll serve as the face of the organization to clients ensuring seamless service timely communication and lasting relationships. This role calls for someone who is articulate organized and proactive in handling endtoend client interactions.
Key Responsibilities
Act as the primary liaison between the company and its clients delivering outstanding service at every touchpoint.
Send quotations proposals and order details maintaining accuracy and professionalism.
Follow up diligently for payments and resolve outstanding issues with a courteous approach.
Coordinate with internal teams to meet client expectations and deadlines.
Maintain detailed records of communication and ensure client satisfaction is consistently achieved.
Required Skills & Experience
2 4 years of experience in client servicing or customer relationship management.
Fluent in English and Hindi; additional language skills are a bonus.
Proficient in MS Office (Excel Word Outlook).
Strong followup and time management abilities.
Softspoken polite and confident demeanor with excellent written and verbal communication.
Qualifications
Graduate in any discipline.
Preference for married candidates with a mature responsible approach.
Location & Timings
Kalbadevi:
10:00 AM to 7:30 PM
6day work week
Any 2 days work from home
Borivali:
11:30 AM to 8:30 PM
6day work week
No weekly off on Friday Saturday or Sunday
Education
Graduate
Employment Type
Full Time
Key Skills
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