Software Analyst - SRE
Software Analyst - SRE
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Job Description
Enterprise Technologyplays a critical part in shaping the future of mobility. If youre looking for the chance to leverage advanced technology to redefine the transportation landscape enhance the customer experience and improve peoples lives this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
Ford is seeking an experienced Site Reliability Engineer (SRE) to join our team and lead the development enhancement and extension of our global monitoring and observability platform.
Our Site Reliability Engineering (SRE) team enablesmodernizationby providing robust SRE standards IaC monitoring tools powered by AIand easytouse resulting transparency of endtoend performance provides a better view intohow teams can proactively manage reliability and strategically apply automation.
As an SRE your role will combine software engineering and systems engineering disciplines to ensure that software systems are available scalable and maintainable. This individual will play a pivotal role in shaping the evolving needs of our customers including development of Service Level Indicators and Objectives (SLI/SLO) best practices with associated templates as well as automation to remove toil and facilitate adoption.
Responsibilities
- Partner with and guide development teams in SRE best practices to improve reliability MTTR/MTTD quality and timetomarket of our suite of software solutions across Ford
- Collaborate with development teams to design build and operate scalable and resilient software systems
- Guide partner teams in setting appropriate SLOs leveraging distributed tracing developing effective dashboards and custom metrics etc.
- Measure and optimize system performance with an eye toward pushing our capabilities forward getting ahead of customer needs and innovating to continually improve our resilience as an enterprise
- Identify reduce and eliminate TOIL via automation to maximize our partner development teams time spent on engineering and innovation
- Perform root cause analysis of production incidents and implementing preventive measures
- Enable/guide partner teams to regularly review key site technical metrics such as transactions errors logging response times caching strategies capacity & resource utilization.
- Maintain knowledge repository that includes standard operating procedures SRE best practices & guides release checklists etc.
- Provide technical guidance and mentorship to other team members
Qualifications
- Bachelors degree in computer science Computer Engineering Electrical Engineering or related field or a combination of education and equivalent work experience
- 5 years of experience with Golang Python Java NoSQL/SQL Datastore Spring Boot.
- 5 years of experience with any APM and other monitoring tools such as Grafana Cloud Dynatrace New Relic ELK Splunk Prometheus Kafka DataDog PagerDuty.
- 3 years of GCP AWS or Azure experience.
- 3 years of experience maintaining developing and supporting multitier production applications
- Experience with automated testing unit/integration/load and/or testdriven development
- Understanding of gRPC & RESTful APIs and microservices platform
- Strong experience with establishing error budgets by identifying the right SLOs (Service level objective) SLIs (Service level indicators) KPIs (Key performance indicators) and effectively drive the use of the budget to ensure maximum domain availability/uptime.
- Experience in solving complex architecture/design & business problems work to simplify optimize remove bottlenecks etc.
- Strong background in software development and systems administration as well as excellent problemsolving and communication skills.
Additional Preferred Qualifications
- Experience with cloud platforms such as AWS Google Cloud or Azure
- Experience with data visualization tools such as Alteryx Tableau Power BIand QlikSense
- Familiarity with DevSecOps practices and integrating security into CI/CD pipelines
- Experience with SCA SAST DAST Vulnerability Management and CSPM tools to assist customers deliver secure services
- Proficiency in CI/CD and DevOps / GitOps practices
- Experience with GCP cloud services
- Demonstrable experience as a Site Reliability Engineer or similar role
- SRE Certification(s) is a plus
- Kubernetes experience is a plus
Required Experience:
IC
Employment Type
Full-Time
