Job Purpose
This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
Key Interactions
Internally
- Finance
- Front Office
- F&B
- General Administration
- Kitchen
- Talent & Culture
Externally
- Guests
- Clients
- Reporters/Journalists
- CEOs COOs MDs & Directors
Primary Responsibilities
Business Performance
- Prepare implement and compile data for the strategic sales plan monthly reporting annual goals sales and marketing budget forecasts and other reports as directed/required
- Analyze monthly P&L and monthend reports identify deviation from business plan goals
- Work with Finance and team in preparation and management of the departments budget and financial forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Sales & Marketing
- Conduct daily briefing with department on current key activities
- Direct and manage all group transient and catering/banquet sales activities to maximize revenue for the hotel
- Survey review and analyze competition market trends customer needs and comments in order to be proactive and adapt with business intelligence
- Determine the effectiveness of existing programs and develop new strategies
- Manage/direct all advertising public relations and promotional activities in conjunction with corporate marketing and public relations departments
- Actively participates in sales presentations property tours and customer meetings
- Evaluate changes in guest needs the guest mix and competitive set to recommend appropriate product/service and operational changes as necessary
- Participate in community and professional organizations to maintain high visibility and promote a positive image
Team Management
- Interview select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the management team
- Constantly monitor team members performance attitude and degree of professionalism
- Work with Talent & Culture function to ensure appropriate hiring training motivating coaching counseling and development of team members according to the changing needs of the business
- Conduct monthly departmental meetings
Replacement and Temporary Mission:
- Be ready and responsible for any job which may be assigned by the management.
Qualifications :
Knowledge and Experience
- Bachelors Degree from a reputable hospitality school
- Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
- High degree of professionalism with strong understanding of global markets and business acumen
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Additional Information :
Competencies
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime