Customer Service Representative - German Speaking - Fully Remote Greece
Customer Service Representative - German Speaking - Fully Remote Greece
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Job Description
Location: Remote Based in Greece
Employment Type: Fulltime
Work Model: Fully Remote
Grow Your Career: Remote German Speaking Customer Service Jobs in Greece
Are you fluent in German and motivated to deliver outstanding service from anywhere in Greece Join our remote team as a German Speaking Customer Service Representative serving as the trusted point of contact for our customers. At our inclusive company youll find a welcoming diverse environment where your professional development and wellbeing come first.
What you will do:
- Communicate with customers via phone chat & email
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide troubleshooting for mobile devices (mobile phones tablets & more)
- Assist customers to manage/secure their account & passwords
- Setup repairs for hardwarerelated issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
What you will bring:
- Fluency in German
- Advanced English knowledge
- Familiarity with iOS and/or MacOS or comparable technology is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation finding an apartment (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- Work for a Great Place to WorkCertified Company that fosters diversity
Join Our German Speaking Remote Customer Service Team How to Apply
If you are fluent in German and English and want to make a difference for customers while working fully remote in Greece wed love to hear from you! Please submit your CV in English to take the next step in your customer service career within a multicultural supportive team. Seize the opportunity to achieve your full potential with us!
Employment Type
Full Time
