Principal Program Manager
Principal Program Manager
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
Who are we
Ready to build Amazons next $100B business Were not just entering shippingwere transforming how billions of packages move around the globe. By evolving Amazons legendary fulfillment engine into an agile intelligent shipping network were creating a resilient system that continuously optimizes to deliver on time every time for every business and every customer. Every shipment is more than just a boxit spins the flywheel faster continuously enhancing our logistics network through scale speed and intelligence. As we increase density and reach were revolutionizing shipping for ALL businesses while simultaneously strengthening Amazons own delivery capabilitiesreducing costs and accelerating deliveries across our entire ecosystem.
What will you do Were hiring a Senior Program Manager who will enhance our ability to deliver customer value with speed and predictability. Your mission is to create clear pathways for teams to rapidly transform customer needs into working solutions while maintaining transparency across our organization. Youll design and implement lightweight mechanisms for quarterly planning goalsetting and portfolio management that accelerate our ability to respond to customer feedback and market opportunities. Youll coordinate essential planning activities (Quarterly Planning OP1/OP2 Portfolio Review Board Entitlement Attribution) in ways that keep teams focused on customer outcomes rather than internal processes. Youll partner with product and engineering teams to establish consistent frameworks that drive accountability while preserving the creativity and autonomy that leads to customer delight. In this role youll balance the need for structured planning with the imperative to maintain customer obsession as we grow ensuring we can deliver innovations with the speed and reliability our customers expect.
Who are you
Youre an experienced delivery practitioner who has successfully implemented effective frameworks that enable teams to rapidly deliver customer value across complex organizations. You understand that welldesigned processes should accelerate customerfocused innovation rather than constrain it and you have a proven track record of increasing delivery predictability without creating unnecessary bureaucracy. You have deep experience in program management or product operations with demonstrated success in harmonizing planning processes while keeping customer outcomes at the center. You should be comfortable refining processes to focus more directly on customer impact and introducing new approaches that deliver better results faster. As this role involves regular interaction with senior leadership you can translate customer needs and delivery concepts into clear business terms. The ideal candidate has a history of improving crossfunctional collaboration increasing responsiveness to customer feedback and creating organizational clarity in rapidly scaling environments. Youre a thoughtful enabler who measures success by how effectively teams delight customers maintaining the right balance between structure and innovation.
Key job responsibilities
Key job responsibilities
Strategic Planning & Coordination
* Design and execute our Quarterly Planning process ensuring alignment between customer needs and teamlevel execution
* Coordinate OP1/OP2 (yearly operational planning) processes creating frameworks that connect customerfocused goals with resource allocation and technical roadmaps
* Establish and refine goalsetting mechanisms that drive clarity accountability and measurable customer outcomes across the organization
* Create lightweight yet effective portfolio management approaches that enable senior leadership to make informed decisions
Portfolio Management & Visibility
* Lead the Portfolio Review Board process providing biweekly visibility into atrisk projects emerging issues and crossteam dependencies
* Develop standardized reporting mechanisms that surface the right customer and delivery information to the right stakeholders at the right time
* Drive datadriven portfolio decisions that optimize for both immediate customer impact and longterm strategic objectives
* Identify and mitigate execution risks before they impact customer delivery timelines or business outcomes
Process Excellence & Enablement
* Design and maintain lightweight product backlog management and Asana organization processes that enhance team productivity and customer focus
* Create clear documentation and training materials that enable consistent application of customercentric planning processes across teams
* Continuously improve planning mechanisms based on team feedback customer insights and evolving business needs
* Remove barriers that slow customerfocused delivery while maintaining appropriate governance
Resource Management & Forecasting
* Lead Entitlement Attribution Coordination ensuring consistent calculation and forecasting of resource utilization across customerfacing initiatives
* Develop standardized approaches for tracking and projecting delivery glidepaths that enable accurate capacity planning
* Partner with finance and leadership to align resource allocations with customer priorities and growth objectives
* Identify opportunities to optimize resource utilization and eliminate inefficiencies across the portfolio
Stakeholder Management & Communication
* Facilitate crossfunctional meetings that drive alignment and decisionmaking around customer priorities
* Create clear concise updates that keep leadership informed of progress risks and opportunities
* Build strong partnerships with product engineering and operations leaders to ensure planning processes support customerfocused delivery
* Represent program management perspective in strategic planning and business decisions
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience defining and executing program requirements
Experience managing analyzing and communicating results to senior leadership
Experience owning program strategy and end to end delivery
Experience in program or project management
Experience delivering cross functional projects
Experience delivering projects within scope time budget and quality
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Ready to build Amazons next $100B business Were not just entering shippingwere transforming how billions of packages move around the globe. By evolving Amazons legendary fulfillment engine into an agile intelligent shipping network were creating a resilient system that continuously optimizes to deliver on time every time for every business and every customer. Every shipment is more than just a boxit spins the flywheel faster continuously enhancing our logistics network through scale speed and intelligence. As we increase density and reach were revolutionizing shipping for ALL businesses while simultaneously strengthening Amazons own delivery capabilitiesreducing costs and accelerating deliveries across our entire ecosystem.
What will you do Were hiring a Senior Program Manager who will enhance our ability to deliver customer value with speed and predictability. Your mission is to create clear pathways for teams to rapidly transform customer needs into working solutions while maintaining transparency across our organization. Youll design and implement lightweight mechanisms for quarterly planning goalsetting and portfolio management that accelerate our ability to respond to customer feedback and market opportunities. Youll coordinate essential planning activities (Quarterly Planning OP1/OP2 Portfolio Review Board Entitlement Attribution) in ways that keep teams focused on customer outcomes rather than internal processes. Youll partner with product and engineering teams to establish consistent frameworks that drive accountability while preserving the creativity and autonomy that leads to customer delight. In this role youll balance the need for structured planning with the imperative to maintain customer obsession as we grow ensuring we can deliver innovations with the speed and reliability our customers expect.
Who are you
Youre an experienced delivery practitioner who has successfully implemented effective frameworks that enable teams to rapidly deliver customer value across complex organizations. You understand that welldesigned processes should accelerate customerfocused innovation rather than constrain it and you have a proven track record of increasing delivery predictability without creating unnecessary bureaucracy. You have deep experience in program management or product operations with demonstrated success in harmonizing planning processes while keeping customer outcomes at the center. You should be comfortable refining processes to focus more directly on customer impact and introducing new approaches that deliver better results faster. As this role involves regular interaction with senior leadership you can translate customer needs and delivery concepts into clear business terms. The ideal candidate has a history of improving crossfunctional collaboration increasing responsiveness to customer feedback and creating organizational clarity in rapidly scaling environments. Youre a thoughtful enabler who measures success by how effectively teams delight customers maintaining the right balance between structure and innovation.
Key job responsibilities
Key job responsibilities
Strategic Planning & Coordination
* Design and execute our Quarterly Planning process ensuring alignment between customer needs and teamlevel execution
* Coordinate OP1/OP2 (yearly operational planning) processes creating frameworks that connect customerfocused goals with resource allocation and technical roadmaps
* Establish and refine goalsetting mechanisms that drive clarity accountability and measurable customer outcomes across the organization
* Create lightweight yet effective portfolio management approaches that enable senior leadership to make informed decisions
Portfolio Management & Visibility
* Lead the Portfolio Review Board process providing biweekly visibility into atrisk projects emerging issues and crossteam dependencies
* Develop standardized reporting mechanisms that surface the right customer and delivery information to the right stakeholders at the right time
* Drive datadriven portfolio decisions that optimize for both immediate customer impact and longterm strategic objectives
* Identify and mitigate execution risks before they impact customer delivery timelines or business outcomes
Process Excellence & Enablement
* Design and maintain lightweight product backlog management and Asana organization processes that enhance team productivity and customer focus
* Create clear documentation and training materials that enable consistent application of customercentric planning processes across teams
* Continuously improve planning mechanisms based on team feedback customer insights and evolving business needs
* Remove barriers that slow customerfocused delivery while maintaining appropriate governance
Resource Management & Forecasting
* Lead Entitlement Attribution Coordination ensuring consistent calculation and forecasting of resource utilization across customerfacing initiatives
* Develop standardized approaches for tracking and projecting delivery glidepaths that enable accurate capacity planning
* Partner with finance and leadership to align resource allocations with customer priorities and growth objectives
* Identify opportunities to optimize resource utilization and eliminate inefficiencies across the portfolio
Stakeholder Management & Communication
* Facilitate crossfunctional meetings that drive alignment and decisionmaking around customer priorities
* Create clear concise updates that keep leadership informed of progress risks and opportunities
* Build strong partnerships with product engineering and operations leaders to ensure planning processes support customerfocused delivery
* Represent program management perspective in strategic planning and business decisions
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience defining and executing program requirements
Experience managing analyzing and communicating results to senior leadership
Experience owning program strategy and end to end delivery
Experience in program or project management
Experience delivering cross functional projects
Experience delivering projects within scope time budget and quality
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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