Premium Finance Product Governance Specialist
Premium Finance Product Governance Specialist
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Job Description
DLG is evolving. Across every facet of our business our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them youll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.
What we look for
Were looking for a Premium Finance Product Governance Specialist to join our Premium Finance Product Governance team on a secondment basis until December 2025.
You will be a driven individual who is inquisitive presents strong organisational and interpersonal skills is not afraid to challenge. You will focus on improving the ways of working to help us introduce efficiencies and continue to provide insurance that suits our customers needs.
If you enjoy networking and interacting with stakeholders at different levels and you also have an analytical mind with the ability to use Excel to analyse data interpret trends and the ability to present information (using Powerpoint) to nontechnical users we would like to hear from you!
This role is a hybrid opportunity with two working days a week from our London or Leeds office.
Who you will work with
You will work within our wider Business Improvement Team where youll have the opportunity to work with a variety of teams across many functions.
As a key member of the Premium Finance Product Governance team youll be responsible for key tasks that enable our business to deliver robust governance controls to oversee consumer outcomes and ensure adherence to regulatory requirements.
What you will do
You will work for the Head of Premium Finance Manager to align overall insurance vision and strategy with specific team missions and support the delivery of team outcomes for our Premium Finance Personal and Commercial Lines Products.
Actively seek out to put the customer at the heart of all activities; analyse and understand data that enables benchmarking the service delivered and identify performance issues. Ability to monitor and interpret trends analyse product performance identify areas for improvements and summarise the results in a comprehensive manner in power point packs that are presented to governance forums. Manage Information gathering for FCA requests and support governance changes to comply with regulation and DLGs standards.
Coordinate all activity to produce thorough monthly governance forum packs and assist production of annual product reviews summarise findings and raise actions to address the risks identified. Organise and participate in the product governance meetings with matrix managed stakeholders to articulate current trends and potential risks.
Manage product actions ensuring appropriate risk and control management are in place. Engage with key stakeholders to ensure that key actions are delivered in line with commitment deadlines and timely escalate challenges to appropriate forums and senior business leaders as appropriate.
Develop and maintain strong working relationships with matrix stakeholders at all levels to gather key information needed for product assessment and monitoring and facilitate effective challenges to proposed business change; and ensure delivery of good customer outcomes is the key driver.
Contributing to the development and enhancement of product governance packs frameworks and procedures.
Ensure customer outcomes are considered and customer best interests rules and regulatory rules are adhered to when decisions are made.
Be aware of and comply with the rules and requirements of the Financial Conduct Authority (FCA) and any other legal/regulatory/risk management frameworks.
Benefits
We wouldnt be where we are today without our people and the wide variety of perspectives and life experiences they bring. Thats why we offer excellent benefits to suit your lifestyle. Our core benefits include:
Flexible annual leave 25 days at this level. You also have the option to buy or sell up to 5 days each year too to suit you the way you want it to!
9% employer contribution into your pension regardless of whether or not you pay into the pension plan. You can also opt to take this is a cash benefit instead.
Annual bonus of up to 10% dependent on personal and company performance
50% off home motor and pet insurance
Free travel insurance
Free Green Flag breakdown cover
Life assurance
Income protection
Access to company car and cycletowork schemes
Retail discounts to your everyday shopping needs
Closing date: 6th June
Ways of Working
Our hybrid model way of working offers a best of both worlds approach combining the best parts of home and officeworking offering flexibility for everyone. When youll be in the office depends on your role but most colleagues are in 2 days a week and well consider the flexible working options that work best for you.
We want everyone to get the most out of their time at DLG. Which is why weve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best whatever that looks like and offering real choice flexibility and a greater worklife balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. Theyre about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Were delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers. We know youre more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.
#LIHYBRID
#LIGY
Required Experience:
Unclear Seniority
Employment Type
Full-Time
