The PMO Project Manager is responsible for managing a wide range of initiatives for the Global Project Management Office of NICE with the goal of improving speed of project delivery increasing efficiencies standardizing processes building documentation and promoting standardization adherence and PM knowledge.
Duties and Responsibilities:
- Plan and manage various improvement initiatives to continually improve our endtoend project/program management practices.
- Build and optimize project documentation
- Produce and analyze reports from various systems to pinpoint patterns and trends.
- Work closely with Project Managers and Regional Directors to ensure accuracy and integrity of project data and alert of issues/trends.
- Plan manage and orchestrate trainings.
- Collaborate with Knowledge team to write and/or update internal documentation
- Facilitate PM onboarding to ensure access to appropriate PM tools/information and participation in necessary training.
- Educate internal personnel on process and procedure changes key findings from project analyses and guide on action steps.
- Ensure that project success measures are in place and tracked.
Drive the adoption of best practices across the services organization
Qualifications :
- Must have:
- Excellent verbal and written communication skills
- Collaborative mindset
- Experience managing projects in a professional services and/or implementation organization
- PMO and associated tool (PSA MS Word Excel PowerPoint and Project) experience
- Ability and willingness to work in a highly dynamic environment
- Ability to work in a global collaborative team environment
- Strong business acumen and orientation
- Excellent attention to detail
- Nice to have:
- Experience managing process improvements
- Experience working in Agile structure
- Organizational change management
- PMP CSM or other certification/credentials
Remote Work :
No
Employment Type :
Fulltime