Head of Service Branch Canada - North America
Head of Service Branch Canada - North America
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities / Tasks
The Role
We are looking for a strategic and handson Head of Service Branch Canada to lead our Field Service operations. You will be responsible for managing service teams optimizing operational efficiency driving customer satisfaction and growing our service business across the country.
Responsibilities
- Lead all Canadian Field Service activities (maintenance repair and support)
- Grow the Field Service business and increase customer value
- Manage service schedules and team utilization to meet client needs
- Set and align service targets processes and performance standards
- Support and implement global and regional service strategies
- Monitor market trends improve service methods and share best practices
- Collaborate with sales teams and act as a key liaison with customers
- Ensure high service quality timely billing and accurate reporting
- Promote training innovation and continuous improvement in the service team
Your Profile / Qualifications
Qualifications
- Trade School or High School Diploma required
- Degree in Engineering or Business Administration preferred
- 5 years of leadership experience in service operations
- Proven ability to manage and grow service teams
- Strong technical expertise in industrial equipment maintenance
- Fluent in English (French is a plus)
- Excellent communication leadership and problemsolving skills
- Strong business understanding and customer focus
What We Offer
- A leadership role in a global innovative engineering company
- Opportunities for professional growth and career advancement
- A collaborative and forwardthinking work environment
- Competitive compensation and benefits package
Apply now to lead a dynamic service team and make a lasting impact at GEA.
Did we spark your interest
Then please click apply above to access our guided application process.
Required Experience:
Director
Employment Type
Full-Time
