Bilingual Credit & Collections Coordinator (Full Time) - Brampton, ON

Education

• PostSecondary Degree or Diploma with a concentration in Finance/Accounting or related Discipline
• Certified Credit Professional (CCP)

Experience

• 5 years Collections experience (Business to Business and/or Business to Consumer)
• Experience using or knowledge of large ERP system (JD Edwards SAP Oracle)

Knowledge Skills / Abilities

• Proficiency in MS Office Applications (Excel Word PowerPoint)
• Excellent written and verbal communication skills; Bilingual in French and English (written and verbal) is a definite asset!
• Creative problem solving strategic strong analytical skills and innovative thinker
• Strong relationship building and customer service skills with the ability to solve it right the first time
• Selfstarter and excellent organization and time management skills
• Ability to prioritize workflow operate independently in a demanding fastpaced environment to deliver results with a continuous improvement mindset to support best in class process
• Strong team player understanding that you deliver as a team
• Ability to work independently and find ethical options to improve customer payment profiles.
• Proficiency in MS Office Applications (Excel Word PowerPoint)
• Ability to remain strong under pressure and provide logical solutions
• Must be dependable and accountable (attendance and punctuality)
• Bilingual (French and English)

Working Environment

• Office based
• No Travel
• Hybrid modelAs per Linde Policy

Linde has an extensive background check process which may include but is not limited to a criminal background review and may also include reference checks employment and education verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women aboriginal people visible minorities and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing highquality solutions technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining food & beverage electronics healthcare manufacturing and primary metals. Lindes industrial gases are used in countless applications from lifesaving oxygen for hospitals to highpurity & specialty gases for electronics manufacturing hydrogen for clean fuels and much more. Linde also delivers stateoftheart gas processing solutions to support customer expansion efficiency improvements and emissions reductions.

For more information about the company and its products and services please visit .

At Linde every day is an opportunity: an opportunity to learn to grow to share success and to contribute to one of the worlds leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Bilingual Credit & Collections Coordinator (Full Time) Brampton ON

Primary Purpose

Reporting to the Manager Credit & Collections the Collection Specialist will be an integral member for the Accounts Receivable Team and utilize their solid experience in collections to deliver on targets as well as support various business initiatives in an everchanging growthoriented environment. You are selfmotivated work well in a team environment have a passion to deliver bestin class results while supporting the National OrderToCash process.

Key Accountabilities

• Assist your leader in projects/initiatives as assigned to deliver on bestinclass processes and practice for the Cash Collections function.
• Manage portfolio to reduce DSO Bad Debt WriteOffs while improving cash flow and meeting Key Performance Indicators (KPI)
• Participate and schedule periodic status updates with Key Account Managers (KAM)
• Maintain detailed documentation of collection activities
• Research and Analyze accounts e.g. payment patterns/behaviors sales history and previous collection efforts prior to engaging in collection
• follow up
• Reconcile Billing and Payment discrepancies
• Flag At Risk accounts to leadership team and potential recommend action for legal or 3rd party escalation
• Follow up with various departments within the organization to resolve any issues and provide accurate and timely completion of tasks
• Respond to service support requests/inquires
• Identify improvement opportunities.