Senior Cloud Engineer, Cloud Platform
Senior Cloud Engineer, Cloud Platform
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Job Description
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech but its really our people who give us passion to always seek ways to do things better. As such were serious about your career growth and professional development because People matter at Kinaxis.
In 1984 we started out as a team of three engineers. Today we have grown to become a global organization with over 2000 employees around the world with a brandnew HQ based in Kanata North in Ottawa. As one of Canadas Top Employers we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
At Kinaxis we power the worlds supply chains to help preserve the planets resources and enrich the human experience. As a global leader in endtoend supply chain management we enable supply chain excellence for all industries with more than 40000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
our office in Ottawa Canada
About the role
The Senior Cloud Engineer as a fully proficient seasoned professional contributes to the software development lifecycle process for the cloud platform. This includes design implementation testing and troubleshooting features that are of advanced complexity and span multiple teams. The incumbent will support the solution delivered in production environments as required. The incumbent actively engages with junior engineers to be a guide and mentor on projects to grow and develop their skills. They act as technical advisors to managers and team leads and as a subject matter expert in one or more areas may also interact with customers and Global Customer Care teams in management of critical escalations.
What you will do
- Lead collaborate and coordinate across multiple teams as a technical primary on assigned features to clarify the problem and proactively develop long term solutions. Ensure requirements are met and implementation and execution and testing are delivered with excellence. Shares knowledge and provides clear and concise documentation. Advise and maintain a feedback loop with teams contributing to and consuming the cloud platform.
- Within the functions of cloud operations the incumbent contributes to and supports the
production ecosystem with emphasis on SoftwareasaService to customers. While working in collaboration with engineering teams to ensure systems are designed and implemented with operability security performance and availability. The operations role will continue to evolve in leveraging infrastructure software engineering principles and financial governance to address operational challenges with a focus on increased automation. - Follow the software development lifecycle to translate business and technical requirements into infrastructure as code.
- Implement code of intermediate complexity that spans multiple areas of functionality with performance and testability in mind. Applies software engineering principles to operational
challenges with a focus on automation security selfhealing and monitoring solutions. - Ability to troubleshoot issues within the cloud platform.
- Log defects and provide explanations for the platform behaviour for multiple components.
- Recommend workarounds for customer support teams and resolve and test moderate to
advanced defects. Identifies the need for tactical solutions collaborating with experienced
SMEs. - Contribute to the development and maintenance of dashboards reports and metrics to track cloud usage and costs. Focus on developing process improvement initiatives for cloud cost management.
- Create acceptance criteria across multiple areas with a focus on operational readiness solution reliability and resilience. Identify and document gaps in test plans.
- Operate in a security and regulated environment that requires the incumbent to interpret develop and apply security best practices to infrastructure and applications. This requires working level comprehension of IAM rolebased access controls network security and means of isolating environments within cloud infrastructure identifying vulnerabilities and remediations and related industry practices.
- Actively leads and engages with the team to develop and grow the teams skills through sharing experiences and results of research on the latest technology trends. Work to build a shared ownership of the design and implementation across the team.
- Proactively seek opportunities to learn and develop including but not limited to participating in mentoring programs technical training attending conferences etc
What we are looking for
- Bachelors degree/diploma in Computer Science Engineering or equivalent related discipline.
- 5 years of directly related experience including technical experience in leading development testing efforts on several features with advanced complexity and in operations developing infrastructure as code. Can describe the process followed to deliver those capabilities challenges faced and how they were overcome.
- A clear concise and professional communicator with the ability to present complex information and demonstrate knowledge within direct and indirect team at the appropriate level for the listener.
- Active listening skills with the ability to manage ambiguity and consider input from others to determine the best course of action. Use of empathy and influence during interactions.
- Ability to make proposals and consider input from others to provide input into planning the best course of action.
- Intermediate to advanced skills in information systems and cloud related industry software tools services and hardware and Kinaxis product knowledge is required.
Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin Yamaha P&G Honda and more.
Social Responsibility at Kinaxis: Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to netzero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (companywide day off on the last Friday of every month)
- Flexible work options
- Physical and mental wellbeing programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.
Required Experience:
Senior IC
Employment Type
Full-Time
