Director, Relationship Management â US Banks
Director, Relationship Management â US Banks
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
As a member of Global Transaction Banking (GTB) CIBC Capital Markets youll work in a fastpaced environment where youll provide USbased bank clients with innovative solutions to help them manage excess liquidity provide Canadian Dollar clearing services and build relationships to understand their capital markets requirements and anticipate future needs for CIBC Capital Markets products and services.
The Director Relationship Management US Banks position is responsible for supporting a portfolio of USbased bank clients acting as the primary client entry point in North America for CIBCs Capital Markets product offering. You will act as the North American relationship manager for US Bank clients building relationships to understand their Canadian clearing and capital markets requirements and/or anticipate future needs for CIBC Capital Markets products and services. Additionally you will work with internal partners (Legal Risk Global Money Operations AML) to mitigate risks inherent in clearing and trading floor business products and collaborate with internal product partners in Correspondent Banking Trade Finance Global Cash Management Specialized Credit Group AML Group Global Markets Trading Products Alternate Solutions Group and Debt Capital Markets.
The role of Director is challenging and fastpaced; it requires dedication passion for the industry and a strong work ethic.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be onsite fulltime.
How Youll Succeed
Client relationships Develop and maintain strong working relationships with USbased bank clients with the goal of identifying sales opportunities for payment and deposit products and other Capital Markets products across CIBC. Develop client strategies with product partners to ensure a globally coordinated client approach and act as the key liaison for all client contact on relationship and risk management matters. Network with US bank partners at regional business events community events and associations.
Revenue expansion Expand the revenue base by collaborating with product specialists developing global account plans hosting internal client meetings and jointly calling on existing and/or prospective clients. Establish a presence in the US regional market by scheduling meetings and presentations with US bank clients. Take on new opportunities with a sense of urgency high energy and enthusiasm.
Presentations Deliver multimode communications that convey a clear understanding of the unique needs of different banks. Presentation methods may be in person or via conference leveraging audio/visual and iOS technology.
Support Serve as the escalation point for US bank clients requiring additional support with sales service and payment challenges.
Collaboration Collaborate with product managers and their teams to identify and pursue opportunities close deals and build strong relationships. Build formal and informal relationships both internally and externally within CIBC while complying with corporate policies including but not limited to HR Code of Conduct Technology and Privacy Policies as well as mandatory training.
Industry & product knowledge Develop and maintain expert knowledge of payment products and trends. Maintain current knowledge of the financial services industry and financial markets as well as the economic and political environment in the US and Canada. Represent CIBC at relevant industry and payment conferences and consistently exhibit awareness to competitive information and its effects on market strategies.
Who You Are
You have attained a bachelors degree in commerce or a related field. Graduate degree is an asset (MBA CA CFA).
You can demonstrate a minimum 6 years of experience in corporate banking or transactional services with strong Capital Markets product knowledge and high level of professionalism. Knowledge of Trade Finance is an asset.
You have strong negotiating skills deal origination and closing as well as value prospecting. Strong knowledge of the transactional services business including payments and cash management.
You put our clients first and engage with purpose to find the right solutions.
Youre motivated by collective success. You value teamwork and know that collective success can transform ideas.
You know that details matter and apply critical thinking to inform decisionmaking.
Youre goal oriented. You are motivated by accomplishing your goals and delivering your best.
You are a caring and accountable leader. Youre passionate about people and have solid leadership and coaching skills. You build trust through respect and authenticity.
You are technically savvy. Indepth knowledge and skill level in computer literacy and software applications such as Excel Word Outlook and PowerPoint Bloomberg.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto161 Bay St. 7thEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Development Client Service Financial Markets Analysis Financial Modeling Industry Research Portfolio Analysis Strategic Objectives Wealth ManagementRequired Experience:
Director
Employment Type
Full-Time
