Operations Support Officer - Home Care

About the role

Due to internal promotion a new opportunity has come available to join ARRCS Home Care Operations team as our Operations Support Officer. This role is being offered on a permanent fulltime basis and attracts an hourly rate of $35.87 $36.93 / hour pending previous experience.

This role will see you providing support to our Operations team who coordinates and schedules the delivery of care services to our consumers across the Northern Territory. You will become an expert on systems used and work with staff to ensure that processes and workflows are both followed and completed in an efficient and productive manner with our consumers needs always as the priority in our service delivery. In addition you will provide administrative support to our Operations manager and the greater team in completing monthly reports data entry record keeping and day to day requirements.

As the successful candidate you will be able to demonstrate a background in Administrative or scheduling ideally within the Aged or disability sectors. You will be a selfstart who enjoys working with a large and diverse team. You are comfortable in learning new systems and takes a proactive approach to support the team in creating efficiencies and better ways of operating. You will have a strong IT acumen and enjoy working with data and supporting reporting requirements.

Benefits of working for ARRCS

ARRCS is the largest Aged Care Provider in the NT your career can take you all over the NT including Alice Springs Tennant Creek Katherine and Nhulunbuy or if you relocate interstate ARRCS are a pathway to Uniting Care QLD.

• Salary Packaging through CBB.
• Access to 70000 Training and Development Courses through our Learning Platform.
• Telus Employee Wellbeing & Emotional Support

Skills & experience

To be considered for this role we will be looking at the following experience and qualifications:

• Understanding of Workforce Coordination rostering and scheduling.
• Ability to demonstrate strong verbal and written communications skills.
• Great timemanagement skills and an ability to prioritise your workload.
• Prior experience working within a busy and constantly changing environment.
• Strong knowledge of Microsoft Office Suite and prior experience using multiple systems and databases.
• Confidence with smart phone and digital devices.
• Experience in working with a team within community services such as Aged Care Disability Mental Health Housing or a similar industry.

About ARRCS

Australian Regional and Remote Community Services (ARRCS) is notforprofit aged care and community service provider that provide services including Residential Care Home Care School Nutrition and Early Learning Childhood programs in the Northern Territory.

Our Vision is passionately pursuing new ways to care where people and communities flourish and lead meaningful lives. ARRCS provides regional care and support to people and their communities throughout the Northern Territory from Darwin to Docker River with our purpose is to genuinely connect with the communities we serve and enableour clients with agency pride and dignity.

Our people are at the centre of our organisation and ensuring we have the right people in the right roles is the key to the success of our Consumer Centered Service Delivery.

ARRCS mandatory compliance:

It is mandatory for all employees to hold or have lodged the following. These are not mandatory at time of application however if successful must be lodged prior to commencement.

• A National Police Check lodged or dated within 3 months of commencement.
• Provide evidence of current year Influenza Vaccination.
• A current NDIS Workers Screening Check or proof of application.

Our staff and volunteers are compassionate and knowledgeable members of the local community who are committed to providing personalised care and support. More than a service provider we understand that we are an important part of the regional and remote communities we work in and acknowledge our responsibility to ensure our people are connected to those communities people and cultures. So why not join our team today to benefit the local community that you work in!

ARRCS is committed to engagement with people of all ages from varying backgrounds cultures and nationalities and we strongly encourage Aboriginal and Torres Strait Islander people people with lived experience of disability people from CALD and the LGBTQI communities to submit their applications.

To discuss this opportunity in a safe and confidential manner please contact our Talent Acquisition Team onor email via