We are looking for someone who has a friendly customerfocused attitude with a passion to exceed guest expectations.
This is a fulltime role reporting to the Food & Beverage Manager. You will be responsible for the efficient operation of the venues Food & Beverage Outlets as we continue to grow our business and provide a highlevel guest experience.
Responsibilities include but are not limited to:
- Assisting the Food & Beverage Department across all outlets including: Courtyard Restaurant Olims Bar & Bistro Bottle Shop Room Service Minibar and Conference & Events.
- Ensuring correct hotel policy & procedure is followed regarding opening & closing shifts; including cash handling and signing keys in/out.
- Ensuring the Food & Beverage Team provide efficient friendly and professional service to all guests.
- Assisting with the induction of new team members into the department and ensuring adequate training takes place. Assist with ongoing training projects within the department to meet brand & service standards.
- Greeting & welcoming guests assisting with enquiries & restaurant bookings. Assist guests with menu offerings & maximize sales opportunities through product knowledge.
Qualifications :
- A minimum of 2 years relevant experience in a similar role.
- The ability to lead motivate and develop a successful team.
- A friendly selfmotivated personality.
- Confident and articulate communication negotiation relationship and networking skills.
- A demonstrated understanding of industryrelated technology systems
- Current RSA & RCG certificate
- The ability to work a variety of shifts including weekends evenings & public holidays.
Additional Information :
- Enjoy perks like discounted accommodation & global partner discounts through our staff rewards program.
- Access to ongoing learning and skill enhancement.
- Progressive leave policies.
- Free onsite parking.
Remote Work :
No
Employment Type :
Fulltime