We are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.
- Understanding the product/service details to effectively communicate with potential clients
- Meeting or exceeding sales targets.
- Identifying and escalating issues to supervisors when necessary.
- Reaching out to potential clients to explain the benefits and features of a companys products or services
- Responding to inquiries from potential clients and addressing any concerns or issues
- Maintaining strong relationships with customers to ensure repeat business
- Following up on initial contacts and building a pipeline of prospective leads
- Meeting or exceeding sales goals and objectives
- Providing feedback to management regarding customer needs concerns interests and potential for new products and services
- Completing call logs and call reports as necessary and updating them in the database
- Ensuring customer satisfaction and maintaining high quality service
Required Skills:
- 13 experience in a customer service or telecaller role is preferred.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and continue with a positive attitude.
- Experience in Domestic & International calling
- Knowledge of writing emails and basic computers
Remote Work :
No
Employment Type :
Fulltime