Switchgear Field Service Specialist

We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.

Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable backups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.

Why You Will Love this Job:

The Switchgear Field Service Specialist will provide superior world class technical support to distributors/customers and conduct preventative maintenance system upgrades and startups for the entire REHLKO generator paralleling switchgear product line.

Work Mode: Remote

Location: any US State

Travel: 65 70% domestic and international travel required

RESPONSIBILITIES

Provide technical support to Distributors Direct Customers Electrical & General Contractors as well as internal customers.

Create cases to track open issues and ensure timely resolutions for all customer requests.

Independently verify system operation conduct operator training and document all site visits including but not limited to field startups/commissioning system modifications and preventative maintenance.

Track and provide documentation corrections for proper document revision.

Assist engineering team in conducting & documenting factory testing and customer witness testing.

Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0125VDC & 013.2kVAC)

Be proficient in the use of all PLC HMI and other component software programs for proper setup operation troubleshooting and necessary programming modification.

Independently verify correct operation of control components including but not limited to PLC HMI metering protective relays circuit breakers etc. per contract documents.

Independently verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP) RS232/485 Modbus Modbus fiber BACnet customer SCADA systems etc.

Work with REHLKO distributors (and thirdparty vendors as needed) to verify operation of generators ATSs remote annunciators and other devices connected to generator parallel system.

Manage onsite project vendors and activities to ensure efficient/successful startup/upgrade.

Maintain documentation customer signoffs trip reports drawings sequence of operation component serial numbers system setpoints software/firmware versions etc.

Understand the functionality of all components within and connected to switchgear systems including but not limited to generator/alternator voltage regulators generator controllers automatic transfer switches etc.

Understand how specific load types affect generator performance.

Properly adjust generator speed and voltage biases for proper synchronizing loading/unloading and KW/kVar sharing.

Submit customer feedback to the quality department to formally track product issues.

Provide feedback regarding the design of switchgear systems PLC and HMI programming circuit design sequence of operation etc.

Provide solutions to issues encountered.

Possess knowledge to modify component programming (PLC/HMI etc.)

Understand scope of work prior to site visits. Review submittals & orders system schematics wiring diagrams sequence of operation component manuals etc.

Manage costs related to onsite work including but not limited to travel and expense.

Mentor incoming associates to the department and provide feedback to others.

Review and process switch gear warranty claims.

Update product and department procedures.

Understand governing codes related to industries where generator paralleling systems are installed (i.e. NFPA110 etc.).

Complete daytoday activities with little supervision.

Work on special projects as required.

REQUIREMENTS

Associates degree in Electromechanical Design Electronic Engineering Technology/related field or an equivalent combination of education and 5 years of experience.

Bachelors degree in Electronics Electrical Engineering or Electrical Engineering Technology is highly preferred.

Minimum of 35 years in Electrical Engineering or equivalent in testing of paralleling switchgear transfer switches protective relays or other electrical power distribution equipment.

Proven experience in the operation & troubleshooting of PLC/HMI programming is required.

Must be hardworking selfstarter reliable customer focused quality driven & resourceful

Must have moderate understanding of administrative programs (Excel Outlook Adobe)

Must have excellent communication skills and ability to follow directions from Senior level technicians and Supervisor Field Service Switchgear PS.

Work Mode: Remote

Location: any US State

Travel: 65 70% domestic and international travel required

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly pay rate for this position is $29.50$36.90 per hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location. Available benefits include medical dental vision & 401k.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlko matching and more!

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.