Surveillance Agent- Silver Legacy Casino (Reno)
Surveillance Agent- Silver Legacy Casino (Reno)
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Job Description
Starting Pay: $23.00 USD
JOB SUMMARY
Responsible for all camera surveillance within the property to include gaming and nongaming areas.
ESSENTIAL DUITIES AND RESPONSIBILITIES (May include but is not limited to the following)
- Train in various aspects of gaming surveillance with emphasis on how to identify cheating techniques advantage techniques methods of play and dealing procedures on the games of Blackjack Roulette Craps Pai Gow Poker Pai Gow Tiles Let it Ride Three Card Poker and Texas Holdem Poker
- Train in the proper use of video surveillance equipment with emphasis on proper camera angles video review techniques saving of video/photos on digital systems and video tape systems
- Train in report writing and documentation of evidence and incidents. This includes the proper terminology used proper format of reporting and training on who receives reports.
- Train in the review of video evidence with emphasis on identification of theft or cheating identification and collecting of all available footage identification of all possible views and proper documentation of findings
- Train in identification of areas of concern with emphasis on the location and identification of possible cheaters thieves advantage players or areas of possible loss through other means
- Exemplify our core values family style service our mission and vision
- Exemplify our DEI (diversity equity inclusion) culture
- Perform other jobrelated duties as assigned
KNOWLEDGE SKILLS AND ABILITIES
- Ability to perform basic math functions mentally
- Ability to train through reading and practice unsupervised
- Skill in establishing and maintaining effective working relationships with staff and guests
- Ability to maintain confidentiality of sensitive information and materials
- Ability to read write and communicate verbally in English
- Ability to use good judgment and decisionmaking skills with regards to irregular or suspicious activities
- Ability to perform basic addition subtraction multiplication division and percentage math
- High School diploma or equivalent (LET THIS BE FOR ALL JDS MANAGER AND BELOW)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
- Mobility is required
- Must be able to sit and stand at the console to operate cameras
- Must have the ability to communicate by telephone and radio
- Must have the ability to bend over and reach from the floor level to 7 feet in order to perform daily tape changes
- Able to lift up to ten (10) pounds on a regular basis.
- Normal hearing and vision range are required
- Work in an environment of 8ft. by 8 ft.
- Employee access is thirty (30) inches and access passageway is twentyfour (24) inches
- Areas that employees need to access are as small as fourteen (14) inches
- Work is performed in areas that may be unusually hot cold noisy smoky or dimly lit
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy pregnancyrelated conditions or where a conflict exists between the position and individuals religious beliefs or practices.
As a part of the new hire process candidates will be required to complete a background check postoffer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
