Technology Industry GTM Lead AMS

The Technology Industry Go to Market Lead (GTM) AMS is a role that operates together with ServiceNows customercentric industry transformation sales teams as well as core functions within the firm (i.e. marketing product customer success & implementation partners etc.) to identify and localize the ServiceNow Technology Industry solutions to the market and to specific customers / buying centers. S/he will closely align with our account teams in several strategic Technology clients to seed and develop strategic opportunities based on Technology Industry industry solutions.  

S/he will serve as the main regional point of contact for the strategic technology accounts connecting with more senior and Csuite stakeholders taking our messaging communications and experience to the next level with an industrybased lens in their language and considering their challenges and needs.  The ideal candidate brings a grounded point of view is visionary with the art of the possible is factbased and objective in his/her orientation and communication and serves as the key Subject Matter Expert (SME) stakeholder.    

 S/he will closely align with our core and solution account teams across Technology subindustries (i.e. Software Hardware Hyperscaler SI/MSP  and Data Center) to seed and develop strategic opportunities based on Technology industry solutions. S/he will build trusted relationships with customer and partner executives partner with sales leaders and be a significant contributor to the revenue growth in our top Technology accounts across the region. 

This leader is ultimately responsible for the following:

• Customer Focused Pipeline Development  operate as the industry expert for Technology Industry introducing and educating executives and senior leaders to ServiceNow through leadership and participation with customers at industry events executive business reviews etc.  This activity should directly lead to new pipeline creation. 
• Sales Oriented Pipeline Progression  Partnering with account executives and their teams to progress pipeline by infusing industry expertise (solution messaging etc.) into account strategy forming relationships with key buying center executives and helping shorten deal lifecycles by helping the team highlight the business value and competitive differentiators. 
• Partner Development & Execution  leading priorities with select (top 34) partners to support in industry leadership positioning enablement and customer development.  Focus should be an accelerant for customer focused pipeline priorities.  
• Analyze Drive & Report on The Business  analyzing the regional business to understand trends opportunities needs KPI impact and movement against goals and use that to feed/fuel customer efforts within this sector. Utilize data to influence / change behaviors to drive results and reinforce highyield actions. 
• S/he is expected to roll up their sleeves and is equally comfortable devising a multiyear strategy to penetrate the local market while also updating a tracker with the status of existing opportunities and key areas of pursuit.  S/he thrives in a high growth fastpaced environment and can maintain a north star point of view despite managing the urgent requests of a given day.   

A typical day involves equal parts brainstorming on how to go to market in region more effectively; attending highvalue marketing events operating as an obvious Technology Industry SME; participating in csuite engagement opportunities; working with Industry leaders and Marquee/Big Bets account teams on specific customers; and regularly meeting with key partner Technology Industry leaders driving mature relationships that support opportunities and driving future pipeline.  Over time this implies the ability to embed a new industry customercentric muscle and experience set in a consistent scalable way.   

Qualifications :

Qualifications

• AI  Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.10 years of experience in the Technology Industry with proven success in guiding strategy operations and day to day functions within a Technology company. 
• 5 years of Enterprise Platform Software selling into Technology Industry organizations as a subject matter expert or in a business development business consulting solution consulting or similar capacity.  
• Exceptional written and verbal communication skills strategic top down concise 
• Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders multiple teams / departments on strategy messaging and customer engagement  
• Experience producing thought leadership content and communications for an international audience 
• Resourceful selfmotivated and able to prioritize independently shifting workloads in a dynamic high growth environment 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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