Principal Product Manager, Partner Experience
Principal Product Manager, Partner Experience
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Principal Product Manager Partner Experience
Location: North Bethesda MD Boston MA
Reports To: VP of Product
About the Role:
Xomety is seeking aPrincipal Product Management Partner Experience to lead the strategy and execution for our manufacturing partnerfacing products. You will be responsible for building and optimizing tools that empower thousands of manufacturers across the globedriving quality efficiency and growth. This role is pivotal in ensuring Xometrys partners have a seamless productive and profitable experience from onboarding to order completion.
Responsibilities:
- Define and lead the product vision roadmap and strategy for the Partner Experience product domain.
- Collaborate closely with operations engineering and partner support teams to deeply understand the challenges and needs of manufacturers.
- Identify key friction points in partner onboarding quoting fulfillment and payment and develop scalable product solutions.
- Establish and track KPIs related to partner retention NPS fulfillment quality and order success rates.
- Drive product development in a fastpaced environment ensuring timely delivery and highquality execution.
- Advocate for partners across the organization and ensure their voice is embedded in Xometrys longterm strategy.
Qualifications:
- 8 years in product management with at least 3 years leading PMs or product teams
- Experience building B2B marketplaces SaaS tools for supply chains or platforms serving SMBs.
- Proven track record of solving complex operational or logistical problems through technology.
- Strong data analysis skills and familiarity with experimentation frameworks.
- Excellent stakeholder management and communication abilities.
#LIHybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
For US based roles: Xometry participates in EVerify and after a job offer is accepted will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S.
Required Experience:
Staff IC
Employment Type
Full Time
