Wholesale & Franchise Manager
Wholesale & Franchise Manager
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
Established in Somerset in 1971 Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purposedriven approach in 2024 we proudly achieved B Corp Certification.
Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.
The Role:
Reporting to the Director of Wholesale & Franchise you will possess a sound knowledge of the needs of your assigned accounts and partners and knowledge of the relevant multibrand stores and buyers. You will be responsible for selling Mulberrys collections through our showroom and remaining informed of current distribution. You will analyse and drive sales and be responsible for the daytoday management of your accounts.
This role offers Hybrid Working with at least 3 days per week working from the office and maximum 2 days from home. (Except during market/peak periods). Additional travel to key partners will be required.
Duties and Responsibilities:
Franchise:
Maintain the relationship with designated franchise partners ensuring regular communication and management in order to optimise business for both parties.
Ensure that all Franchise partnerships champion Mulberry global retail best practice across all areas of their business:
o Brand Service and Product Training
o Mulberry Customer Experience roll out
o Retail Operations excellence
o Omni Channel
o CRM
Engage Franchise regions in retail development projects such as traffic omni and other retail lead initiatives
Support new store openings
Wholesale:
Plan budgets and seasonal sales forecasts by customer.
Meet and exceed sales objectives whenever possible.
Monitor deliveries by customer and by country in accordance with the overall company strategy and brand positioning.
Establish maintain and expand customer portfolios in line with brand positioning and credit line. Manage data and update seasonally.
Organise the sales appointments each season in line with the sales campaign with clients.
Have an expert knowledge of the product at all levels dates of delivery and any other relevant information in order to deliver the best information to clients at any time.
Increase business opportunities in the assigned markets or accounts.
Culture:
Embrace and demonstrate the Mulberry values and behaviours: honesty dynamism and a communityoriented spirit.
Support Mulberry to deliver an inclusive culture through behaving in a way that is openminded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.
Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
As a certified B Corp business it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses Five Cs strategy in addressing and improving Climate Cultivation Craft Culture and Circularity. Promote a greener more sustainable future.
Support to foster an environment where diversity is embraced and all individuals feel valued respected and included. Promote equity empathy and understanding and demonstrate this commitment within your internal and external communities.
Skills and Experience Required:
Previous experience in a Franchise Wholesale or Business Development role at Manager level.
Previous experience in luxury fashion & leather goods preferred (can be from a retail environment)
Excellent communication skills and strong numerical ability.
Dynamic proactive assertive and adaptable personality
Ability to build and maintain strong and stable relationships
Good knowledge of Microsoft Office including Excel (V lookup/ Pivot).
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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