Field Service Technician - Europe (m/f/d)
Field Service Technician - Europe (m/f/d)
Posted on :
16-05-2025
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1 Vacancy
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Job Description
Your daily workout
For our operations across Europe we are looking for a travelready and committed Field Service Technician (m/f/d) to support our customers onsite (e.g. in Spain France or the UK) in solving technical challenges with our innovative EGYM Workout Products. Are you independent enjoy direct customer interaction and value the highest quality Then seize the opportunity and become part of an ambitious team based in Munich!
- Customer Visits:You will travel throughout Europe to support our customers onsite and ensure smooth training operations by providing fast and needsbased technical solutions
- Device Installation: You will take charge of the delivery of our fitness equipmentfrom unloading to installationand actively support the installation team
- Maintenance & Repairs:You will carry out regular maintenance and perform repairs on our EGYM Smart Machines
- Documentation:You will document customer inquiries and solutions in our CRM system
- Spare Parts Management:You will ensure efficient availability of spare parts and professionally replace defective components
- Collaboration: You will work closely with our Technical Support Logistics and Order Management teams to ensure high service quality
- Customer Support: You will contact our Technical Support team in Munich by phone when you need assistance with solution approaches
Your fitness level
- Location: You are based in Munich or the surrounding area
- Education: You have completed vocational training as a mechatronics technician mechanic industrial electrician or hold a comparable qualification
- Technical Skills: You demonstrate strong technical understanding and practical skills
- Mobility: You hold a Class B driving license are flexible and enjoy traveling
- Personal Strengths: You bring strong communication skills a handson mentality and enjoy interacting with customers
- Language Skills: You are fluent in English (German Spanish or French are a plus)
Your training goal for your first 6 months
- Teamwork: You will be valued by your colleagues from the Service Customer Support and Order Management teams for your collaboration and will carry out your first assignments in the Bavaria region together with experienced team members
- Product Knowledge: You will become thoroughly familiar with our EGYM Workout products at our headquarters in Munich
- IT Skills: You will be confident in using our CRM system (Salesforce)
- Independence: You will be capable of carrying out service assignments at our customers sites completely independently
The equipment we provide
- Modern & International:Be part of a modern and international company culture where talent and passion is welcome heard and part of the decision making process
- WorkLifeBalance: Benefit from flexible working hours hybrid workplace model and 30 days of vacation per year
- Company Car: Use your personal company car including a fuel card for customer appointments or private use
- Team Events and Culture:Regular team events to foster a strong culture and fun atmosphere also at work
- Continuous Development: Develop your skills with varied challenging tasks and regular feedback to benefit from a steep learning curve
- Fit and Healthy:Train for free with EGYM Wellpass in several thousand sports and health facilities and/or alternatively use our inhouse gym with all EGYM Smart Strength and Smart Flex machines for free
- Discounts:Get a variety of great discounted offers from fashion to leisure through our employee benefits portal
- Bike Leasing:Stay active and use our leasing bike offer for your way to work or in your spare time
- Mobilitybenefit: Enjoy a monthly travel subsidy of EUR 45
- Subsidized Pension:Profit from our employersubsidized pension
Contact Information
Please upload your complete application documents (CV cover letter (optional) certificates earliest possible start date and salary expectations) as a PDF referencingID#1592.
Contact person:Jenny Koller
For more information visit: data protection information for the application process applies.
About us
Become part of EGYM!
EGYM is a global fitness technology leader providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rdpartyhard and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.
EGYM is a global fitness technology leader providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rdpartyhard and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.
EGYM also offers subscriptionbased corporate fitness and wellness solutions built on a combination of gymaccess and EGYM fitness programs that directly target costly chronic conditions and boost employee health leading to higher productivity and wellbeing.
EGYM is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs regardless of race gender religion sexual orientation age or any other aspect of an individuals identity.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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