Job Summary: We are looking for a Service Advisor to join our growing team! The right candidate will have a strong customer service background and computer skills. The daytoday duties of this role include scheduling service appointments respond quickly to customer phone calls and confirm scheduled appointments.
BENEFITS
Responsibilities
Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
Actively listen to customers answering their questions and directing them appropriately as they request
Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries
Advise maintenance recommendations
Confirm scheduled and missed appointments
Qualifications
Strong computer skills including Outlook Excel and Word (and preferably dualscreen experience)
Strong customer service background
Excellent verbal and written communication skills
Punctual reliable and eager to improve
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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