drjobs Service Advisor, Mazda, Ford

Service Advisor, Mazda, Ford

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1 Vacancy
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Job Location drjobs

New London, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary: We are looking for a Service Advisor to join our growing team! The right candidate will have a strong customer service background and computer skills. The daytoday duties of this role include scheduling service appointments respond quickly to customer phone calls and confirm scheduled appointments.
BENEFITS
Responsibilities
  • Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
  • Actively listen to customers answering their questions and directing them appropriately as they request
  • Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries
  • Advise maintenance recommendations
  • Confirm scheduled and missed appointments
Qualifications
  • Strong computer skills including Outlook Excel and Word (and preferably dualscreen experience)
  • Strong customer service background
  • Excellent verbal and written communication skills
  • Punctual reliable and eager to improve
  • Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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