Admissions Specialist â Admitting â Part-time Nights
Admissions Specialist â Admitting â Part-time Nights
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Job Description
Admissions Specialist Admitting
Bring your passion to Texas Health so we are Better Together
Work location:Texas Health Prosper 1970 W University Dr. Prosper TX 75078
Work hours:Parttime Nights: Sunday through Wednesday Nights from 7:00pm 2:30am for 28 hrs/ be available for1 week of system trainingat612 E Lamar Blvd Arlington TX 76011 and at least two weeks of classroom training required Monday Friday from 8:30 AM 5 PM at500 E Border Arlington TX; Training weeks may not be consecutive.
Admitting Department highlights:
- The patient Access Representative interacts in a professional respectful manner with internal and external customers and provides excellent Customer Service to patients and visitors.
- Teamoriented work environment with expanded resources from other Patient Access areas
- Crosstraining opportunities within different areas of Patient Access.
Heres What You Need
- H.S. Diploma or equivalent Required
- 1 Year relevant Customer Service experience Required
- 2 Years Professional office/healthcare experience Preferred
- At least two years of Professional office/ healthcare strongly Preferred
- CHAA Certified Healthcare Access Associate Upon Hire Preferred
- CPI Crisis Prevention Intervention Training 90 Days Required
- Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
- Excellent data entry numeric typing and computer navigational skills with attention to details.
- Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
- Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
- Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
- Ability to maintain a professional demeanor in a highly stressful and emotional environment to include crime behavioral health and suffering patients in addition to lifeordeath situations.
- Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during lifechanging events while demonstrating exceptional customer service skills.
- Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership
What You Will Do
- As a compassionate member of the care team will welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
- During the patient interaction accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
- To ensure a seamless visit identifies correct network coverage and obtains and/or validates healthcare benefits and/or precertification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered
- Educates patients and/or families about applicable legal ethical and compliance documents; ensures regulatory consents are signed by the appropriate parties.
- Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect copayments selfpay deposits and patient balances.
- Ensures all payor and government required elements are completed correctly particularly the MSPQ Important Message from Medicare (IMM) and medical necessity checking (ABN and Letter of NonCoverage)
- As a highly reliable organization stays up to date and complies with all applicable regulations with the operating systems entity and system policies and procedures
Additional perks of being a Texas Health Admissions Specialist.
- Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
- Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive team environment with outstanding opportunities for growth.
Entity Highlights
Texas Health Neighborhood Care and Wellness Prosper a part of Texas Health Presbyterian Hospital Plano serves the Prosper Celina Little Elm Cross Roads and surrounding Collin County communities. Texas Health Prosper provides outpatient and emergency care close to home for the growing communities of Prosper and surrounding areas.
Texas Health Prosper offers comprehensive medical services that include Outpatient Screening and Diagnostic Imaging (MRI CT Xray Fluoro Ultrasound Mammography and Bone Density) a Community Fitness Center Physical Therapy Hand Therapy a 24/7 Emergency Department and physician offices. You belong here.
If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!
Learn more about our culture benefits and recent awards.
Do you still have questions or concernsFeel free to email your questions to
#LISA1
Required Experience:
Unclear Seniority
Employment Type
Part-Time
