drjobs Customer Service, Data Entry, & Collections Clerk

Customer Service, Data Entry, & Collections Clerk

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1 Vacancy
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Job Location drjobs

Cordova, TN - USA

Hourly Salary drjobs

$ 18 - 24

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
About the Role:
We are seeking a Customer Service Data Entry & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team you will play a crucial role in providing exceptional customer service maintaining accurate data entry records.


Responsibilities:
  • Answering incoming calls and assisting customers with inquiries
  • Entering customer information and service requests into our database
  • Providing support to the service technicians and dispatch team
  • Assisting with scheduling and confirming service appointments
  • Maintaining a high level of professionalism and customer service at all times
  • Contact customers by phone text or mail
  • Review and update account status
  • Maintain records of payments and account details
  • Schedule followup communication with customers
  • Monitor accounts receivable
Requirements:
  • Prior experience in customer service data entry role and collections
  • Proficiency in QuickBooks
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fastpaced environment
  • Strong attention to detail and accuracy
About Us:
Precision Door Service of Memphis has been providing topquality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.
Compensation: $18.00 $24.00 per hour



Precision Door Service provides residential garage door service. With over 100 locations our professional and certified technicians repair over 1000 garage doors everyday nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.

We ranked #13 in the top 20 new franchises by Entrepreneur magazine.

We also ranked #227 in Entrepreneur magazines Franchise 500.

We received the Spirit of Success award from Southwestern Bell.

Multiple franchises with the Angies List Super Service Award.

Our Mission:

To provide outstanding garage door repair service complete customer satisfaction and a program that rewards excellence from our franchisees technicians and staff.

Our Vision:

To establish Precision Door Service as the public standard and national household name in garage door repair service.


This franchise is independently owned and operated. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

Employment Type

Full-Time

Company Industry

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