Customer Service Coordinator
Customer Service Coordinator
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Job Description
Job Title: Member Services Administrator
Job Type: Fulltime
Pay: Starting at $18$20 per hour
Schedule: MF 8:00 am 5:00 pm
Are you passionate about delivering toptier customer service in a dynamic fastpaced environment Were seeking a Member Services Administrator to join our team and be the first point of contact for our valued clients and visitors. If you thrive in a role where your communication skills attention to detail and knack for organization shine this opportunity might be the perfect fit for you.
Responsibilities:
- Exceptional Customer Service: Serve as the frontline ambassador handling highvolume multiline calls with a warm professional demeanor. Youll identify caller needs and efficiently direct calls to the appropriate personnel ensuring a seamless customer experience.
- Visitor Management: Welcome and assist onsite visitors determining their needs and guiding them to the right department or office. Youll also maintain the appearance of our lobby conference rooms and other public spaces ensuring a professional environment.
- Administrative Support: Assist in payment processing file organization and handling incoming/outgoing mail and correspondence. Your attention to detail will be crucial in maintaining organized records and managing various databases.
- Operational Support: Collaborate on special projects and assist in creating detailed reports focusing on homeowner boards employee and owner information and website updates. Additionally contribute to the coordination and scheduling of virtual meetings.
- Client Relations: Uphold our commitment to exceptional service interacting respectfully and professionally with clients customers and colleagues always striving for excellence in both internal and external customer interactions.
Why Join Us:
At AMS we offer a vibrant collaborative work environment that values your contributions. This role provides an opportunity to enhance your customer service and administrative skills while working with a supportive team dedicated to excellence.
Moreover we understand the importance of your wellbeing and career growth which is why we provide exceptional benefits:
- Medical Plan Options: Choose from two different medical plan options both of which come with a generous employer contribution of 70% of the monthly premium.
- Vision and Dental Coverage: We also provide vision and dental plans with a substantial employer contribution of 75% of the monthly premium.
- Training and Career Development: Our commitment to your growth includes exceptional training and career development opportunities. We ensure you have the necessary skills to take your career exactly where you want it to go.
- Time Off: Enjoy a welldeserved break with our vacation accrual of 10 days per year and take care of yourself with sick time 1 hour for every 30 hours worked.
- Holidays: We recognize the importance of holidays and youll receive 10 paid holidays to celebrate.
- Retirement Planning: Prepare for the future with our 401(k) Retirement Plan which includes a discretionary annual company match. This plan becomes available after 6 months of employment during our companys open enrollment periods in January and July of each calendar year.
- Educational Assistance: We value your commitment to growth and learning. After one year of employment you can take advantage of $500 in Educational Assistance to further your knowledge and skills.
Join us and not only will you be a part of a dynamic team but youll also enjoy a comprehensive benefits package that supports your health career development and personal growth. Were excited to welcome you to our team!
Required Experience:
IC
Employment Type
Hourly
