Shared Data Platform-Senior Technical Analyst
Shared Data Platform-Senior Technical Analyst
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Job Description
ABOUT THE ROLE:
The Senior Technical Analyst role is responsible for providing support for softwareasaservice (SaaS) and enterprisewide applications necessary for the collection retrieval accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will provide configuration set up and updating of the applications ensuring that data is entered into established tables fields and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in applications development maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with crossfunctional teams and client stakeholders to provide sufficient support for the enterprisewide applications.
Responsibilities
WHAT THE ROLE WILL DO:
- Provide support for softwareasaservice (SaaS) and enterprisewide applications by developing and identifying design considerations and business impacts needed for configuration
- Ensure accessibility of data for internal department planning and activities
- Perform advanced configuration setup and updating of applications
- Load data into established tables fields and system databases
- Define governance standards and processes for data input structures and storage mechanisms
- Build and produce reports that facilitate business management and staff decisions
- Set up user access and train users on the applications
- Recommend changes in applications development maintenance and system standards
- Collaborate with crossfunctional technical teams within the organization to ensure the integration and interoperability of enterprisewide systems
- Liaise with client stakeholders and external vendors to provide necessary support for enterprisewide applications
This position is not eligible for sponsorship for work authorization now or in the future including conversion to H1B visa.
This position has a hybrid work schedule with three days in the office and the option for working remotely two days.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. TheCompany therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.
Qualifications
WHAT THE INCUMBENT WILL NEED:
- Education
- Required
- Bachelors degree in Computer Science or Information Technology or in lieu of a degree at least 7 years of experience in enterprisewide software support (work experience or a combination of education and work experience in the field of enterprisewide software support)
- Preferred :Certifications in ITIL Microsoft and/or Oracle
- Required
Required Skills Knowledge and Experience
Knowledge & Experience
- 46 years of experience in enterprisewide software support with indepth knowledge of software development methodologies
- Indepth knowledge of enterprisewide applications and software platforms
- Experience with softwareasaservice (SaaS) and enterprisewide systems
- Experience in configuring and setting up various enterprisewide applications
- Experience applying security designs and principles to technologybased business solutions
- Experience in database management and maintenance
- Ability to develop custom queries using query and reporting tools
- Knowledge of data management best practices and quality control processes
- Excellent analytical and problemsolving skills
- Excellent communication and interpersonal skills and experience collaborating with crossfunctional teams and external vendors
Technical Skills
- System Configuration
- Software Development Lifecyle (SDLC) Methodology
- Cloud Technologies & Platforms
- Data Analysis
- Data Modeling
- Data Warehousing & ETL Processes
- Reporting Tools
- Systems Security & Access Control
Preferred Knowledge and Experience
- Experience in Supply Chain Management AP / PO Functional Knowledge with strong Oracle R12 SCM Functional Implementations experience in Supplier domain
- Experience in handling large volume Data Conversion on SCM integration between downstream applications
- Experience in interacting directly with users handling and managing user requests with clear communication and ability to report status to the leadership
- Ability to do back end / Front end data testing data validation using strong and advanced SQL skills
Required Experience:
Senior IC
Employment Type
Full Time
