VBC (Vehicle Buying Center) BDC Coordinator
VBC (Vehicle Buying Center) BDC Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
What Were Looking For:
Our family is growing and we are in need of a Vehicle Buying CenterBDC Coordinator.
What We Offer
- Competitive salary plus commission
- Health insurance
- Paid Life Insurance
- 401(k) plan
- Paid time off
- Community involvement
- 5 day work week
- NO SUNDAYS!
Duties & Responsibilities:
- Proactively contact potential private sellers through phone calls emails and digital methods to generate interest in selling their vehicles to McCandless Ford.
- Respond promptly to inbound inquiries providing detailed information about the vehicle selling process scheduling appraisals and building trust with private sellers.
- Work with the appraisal team to facilitate vehicle inspections using market data to ensure fair and competitive offers for private party vehicles.
- Maintain accurate records of customer interactions leads and transactions in the dealerships CRM system to track progress and followups.
- Assist in managing paperwork for vehicle purchases including titles purchase agreements and compliance with state regulations.
- Follow up with sellers posttransaction to ensure satisfaction gather feedback and encourage referrals or future business.
- Partner with the appraisal sales and service teams to ensure acquired vehicles meet dealership standards and are processed efficiently.
- Outgoing organized and adept at multitasking in a fastpaced environment. A team player with a customerfirst mindset.
- Attends meetings as requested.
- Responsible for daily weekly and monthly tasks as assigned.
- Strives for harmony and teamwork within the department and with all other departments.
Job Qualifications:
- Strong phone and email communication skills excellent customer service and proficiency with CRM systems. Basic negotiation skills and familiarity with appraisal tools are a plus.
- Understanding of vehicle makes models and market valuation tools (e.g. Kelley Blue Book Black Book) for private party transactions.
- Valid Drivers license.
Education and/or Experience:
- Minimum of 12 years in a BDC customer service or automotive sales role with experience in lead generation or private party vehicle purchases preferred. Dealership experience is a plus.
- Associate or bachelors degree preferred (not required).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
